Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brendon Street

Douglasville,GA

Summary

Driven Pharmacy Technician with proven track record and success in building strong relationships with patients and clients. Detail-oriented with a commitment to maintaining high-quality assurance and control standards when filling prescriptions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Certified Immunizing Technician

Walmart Pharmacy
02.2021 - 08.2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Supervised 6 pharmacy technician and assisted on day to day operations
  • Resolved customers concerns and complaints by taking accountability of issues to ensure prompt resolution.
  • Assisting pharmacist with organizing HIPAA documents and preparing pharmacy for audits.
  • Checking in and giving immunizations to patients answering any questions they may have.
  • Handle all specialty medications coming into our pharmacy and making sure our patient receives it quickly.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
  • Communicated directly with doctors offices via telephone, fax and email.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Resolved non-routine issues like third-party billing, computer system, and customer service issues.

Registered Pharmacy Technician

Kroger
01.2019 - 03.2020
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted, measured and compounded medications following standard procedures.
  • Coordinated verification and filling of more than 500 daily prescriptions in high-volume retail pharmacy environment

Education

Associate of Science - Computer Programming

West Georgia Technical College
Douglasville
05.2025

No Degree - Pre-Health Biology

Jacksonville State University
Jacksonville, AL
05.2019

Skills

  • Drug Inventory Control
  • Patient Confidentiality
  • HIPAA
  • Updating Medication Histories
  • Manual and Automated Medication Dispensing
  • Pharmacist Support
  • Prescription Management
  • Drug Storage Procedures
  • Problem-Solving Skills
  • Pharmacy and Customer Records Management
  • Regulatory Compliance
  • Insurance Verification
  • Staff Development
  • HIPAA Regulations
  • Insurance Billing
  • New Hire Onboarding
  • Filling Prescriptions
  • Workflow Optimization
  • Team Collaboration
  • Prescription Verification

Accomplishments

  • Processed and filled over 400 prescriptions per day.
  • Trained 6 new pharmacy technicians on pharmacy policies, procedures and best practices.
  • Rated highest in customer service for 19 weeks straight.
  • Have done over 100 immunizations.
  • My accuracy on data entry was always above 95%.
  • Went from Registered to Certified Immunizing Tech within the first 3 months at Wal-mart.

Certification

  • CPhT - Certified Pharmacy Technician (NHA)
  • Red Cross BLS certified


Timeline

Certified Immunizing Technician

Walmart Pharmacy
02.2021 - 08.2023

Registered Pharmacy Technician

Kroger
01.2019 - 03.2020

Associate of Science - Computer Programming

West Georgia Technical College

No Degree - Pre-Health Biology

Jacksonville State University

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