Brenin Quigley
Palm Coast,FL
Summary
Adept Carpet Cleaning Technician with a proven track record at Green Dry Carpet Cleaning, enhancing customer satisfaction through meticulous allergen reduction and eco-friendly cleaning practices. Leveraged strong communication skills and chemical handling expertise to resolve complex stains, boosting productivity. Detail-oriented Carpet and Upholstery Steam Cleaner possessing in-depth knowledge of carpet fibers, dry clean and extraction cleaning equipment and cleaning solutions. Customer-focused individual with 5 years of experience cleaning residential and commercial carpets. Expertise in determining proper chemical solutions, removing stubborn dirt and stains and providing accurate job cost estimates.
Overview
6
6
years of professional experience
Work History
Carpet Cleaning Technician
Green Dry Carpet And Air Duct Cleaning
10030 Ew Pappy Rd, St
04.2018 - Current
- Utilized advanced equipment to effectively remove stains, dirt, allergens, and odors from carpets without causing damage.
- Built strong relationships with clients by providing outstanding customer service and follow-up support.
- Operated steam cleaners to vacuum rugs and remove loosened dirt.
- Addressed challenging situations calmly, resolving issues quickly while maintaining professional demeanor toward both clients and colleagues alike.
- Inspected cleaning sites to provide cost estimates to customers.
- Identified appropriate spotting agents to use on persistent stains.
- Conducted pre-assessments of carpet conditions to determine appropriate cleaning methods and set realistic expectations for clients.
- Increased overall productivity by effectively managing time and prioritizing tasks, completing assigned duties promptly and efficiently.
- Applied rub chemical solutions with hand brushes to carpets and upholstery.
- Mixed water and chemicals in containers to prepare cleaning solutions.
- Improved customer satisfaction by providing thorough and efficient carpet cleaning services.
- Identified and analyzed customer concerns about stains and damages to anticipate needs and build lasting relationships.
Skills
- Detail Oriented
- Chemical Handling
- Eco-friendly Cleaning
- Odor Control
- Upholstery Cleaning
- Fabric protection
- Dry Cleaning
- Allergen Reduction
- Deodorizing treatments
- Hand and Power Tool Operation
- Communication and Interpersonal Skills
- Safety Standards and Protocols
- Conscientious and Detail-Oriented
- Trash Collection
- Physical Stamina
- Floor Polishing and Buffing
- Sealant Application
Timeline
Carpet Cleaning Technician
Green Dry Carpet And Air Duct Cleaning
04.2018 - Current