Summary
Overview
Work History
Education
Skills
Timeline
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Brenna Cain

Jacksonville

Summary

Dynamic and detail-oriented professional excelling in customer service and problem-solving. Demonstrates expertise in maintaining cleanliness, attention to detail, and ensuring high standard of service. Adept at multitasking and organization, ensuring client satisfaction through tailored services and effective communication. Committed to delivering exceptional results in fast-paced environments. Brings commitment to maintaining high cleanliness standards and ability to quickly grasp effective cleaning techniques and safety protocols.

Looking to transition into new field, utilizing strong multitasking abilities and dedication to quality.

Overview

2
2
years of professional experience

Work History

House Cleaner

Self Employed Services
05.2024 - Current
  • Cleaned residential spaces efficiently, ensuring high standards of cleanliness and client satisfaction.
  • Utilized eco-friendly cleaning products to promote sustainability and health in home environments.
  • Organized cleaning schedules to optimize time management and maintain consistent service quality.
  • Developed personalized cleaning plans based on client preferences and specific needs.
  • Maintained a safe working environment through proper use of cleaning products and equipment.
  • Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
  • Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
  • Demonstrated flexibility in scheduling, accommodating last-minute requests and urgent cleaning needs.

Broista Shift Lead

Dutch Bros
09.2024 - 03.2025
  • Assisted in training new staff on operational procedures and safety protocols.
  • Supported team in maintaining inventory accuracy through regular checks and updates.
  • Collaborated with management to implement efficient workflow processes during peak hours.
  • Monitored equipment functionality, reporting issues promptly to ensure minimal downtime.
  • Facilitated communication between team members to enhance collaboration and efficiency.
  • Adapted quickly to changing demands, demonstrating flexibility during high-pressure situations.
  • Completed store opening and closing procedures and balanced tills.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Trained and mentored new employees to maximize team performance.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Collaborated with management to develop strategies for improving overall store operations.

Nail Technician

Lux Nail Spa & Salon
04.2023 - 10.2023
  • Provided high-quality nail care services, ensuring client satisfaction and repeat business.
  • Maintained cleanliness and organization of workstations to adhere to health and safety standards.
  • Implemented sanitation procedures for tools and work areas, promoting a safe environment.
  • Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
  • Managed appointment scheduling efficiently, ensuring optimal use of time and resources.
  • Collaborated with other salon staff members to create a positive work environment and seamless customer experiences.
  • Utilized time management skills effectively when multitasking between multiple clients, ensuring all received timely and quality service.
  • Managed inventory levels efficiently, ensuring all necessary supplies were stocked for daily operations without excess waste or expense.
  • Implemented creative marketing strategies to attract new customers to the salon during slow periods or seasonal promotions.

Education

Licensed Esthetician - Nails And Skin

American Academy Of Cosmetology
Orange Park, FL
2023

Atlantic Coast High School
Jacksonville, FL
2022

Skills

  • Customer service
  • Problem-solving
  • Attention to detail
  • Dependable and responsible
  • Organization and time management
  • Multitasking Abilities
  • Excellent communication
  • Cleaning and sanitizing
  • Works well under pressure
  • Critical thinking

Timeline

Broista Shift Lead

Dutch Bros
09.2024 - 03.2025

House Cleaner

Self Employed Services
05.2024 - Current

Nail Technician

Lux Nail Spa & Salon
04.2023 - 10.2023

Licensed Esthetician - Nails And Skin

American Academy Of Cosmetology

Atlantic Coast High School

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