Brenna Grumbach
White Hall,MD
Summary
Enthusiastic and willing to take on any task to help your organization's mission succeed. Pleasant, hardworking and reliable with great interpersonal skills.
Overview
4
4
years of professional experience
Work History
Inventory Specialist
Walgreens
02.2022 - Current
- Completed physical inventory counts each week.
- Completed inventory accounts to keep records current and promote accurate ordering.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Monitored and adjusted inventory levels to meet customer needs and demands.
- Developed inventory reports to provide management with comprehensive data on inventory levels.
- Assisted in processing of new inventory and disposal of outdated items to keep products fresh and up-to-date.
Shift Lead
Walgreens
09.2021 - 02.2022
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Responded to and resolved customer questions and concerns.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
Customer Service Associate
Wawa
03.2020 - 09.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Delivered prompt service to prioritize customer needs.
- Developed and maintained positive relationships with customers to enhance service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Assistant Video Editor
Spots Films
05.2019 - 09.2019
- Worked tight deadlines with team or independently and made quick creative editing decisions to maintain high quality of work.
- Developed best practice content editing techniques to enhance content performance across social platforms and extend content across traditional platforms.
- Delivered edits with multiple camera angle choices, titles, graphics, audio, and special effects.
- Delivered edits on time for reviews and final delivery.
- Understood director's artistic vision and maintained alignment with vision throughout editing process.
Education
Bachelor of Science - Film
Full Sail University
Winter Park, FL05.2019
Skills
- Product and Service Sales
- Telephone Management
- Shipping and Receiving
- RFID Systems
- Sales Expertise
- Cash Handling
- Team Leadership
- Creative Team Collaboration
- Project Deadlines
- Managing Inventory
Timeline
Inventory Specialist
Walgreens
02.2022 - Current
Shift Lead
Walgreens
09.2021 - 02.2022
Customer Service Associate
Wawa
03.2020 - 09.2021
Assistant Video Editor
Spots Films
05.2019 - 09.2019
Bachelor of Science - Film
Full Sail University
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