Brenna Jackson
Freeport
Summary
Enthusiastic server with a focus on exceptional customer service and positive guest interactions. Good at multitasking effectively in fast-paced environments, enhancing satisfaction through personalized service and attention to detail.
Overview
2
2
years of professional experience
Work History
Server
Sandestin Golf and Beach Resort
Destin, FL
07.2025 - Current
- Resolved guest inquiries and concerns promptly to maintain satisfaction.
- Supported team members in training new staff on service protocols.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Assisted with menu recommendations, enhancing guest dining experiences.
Server
Pizza Co 850
Freeport, Fl
02.2024 - 07.2025
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Education
Bachelor of Science - Biomedical Sciences
The University of West Florida
Pensacola, FL05-2030
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Table bussing
- Allergy awareness
- Positive guest interactions
- Warm and friendly
- Adaptable and flexible
Timeline
Server
Sandestin Golf and Beach Resort
07.2025 - Current
Server
Pizza Co 850
02.2024 - 07.2025
Bachelor of Science - Biomedical Sciences
The University of West Florida