
Accomplished hospitality professional with five years at Best Western Hotel, excelling in organizational skills and customer service. Proven ability to manage front desk operations and enhance guest experiences. Skilled in multitasking and communication, with expertise in medical terminology and patient interaction, ensuring exceptional service in dynamic environments.
Roles: Housekeeping Lead, Front Desk Associate, Waitress
• Developed strong attention to detail and organizational skills through five years in hospitality, ensuring a clean, safe, and welcoming environment for all guests.
• Gained experience in multitasking and communication by supporting front desk operations, handling guest check-ins, managing reservations, and addressing customer inquiries.
• Delivered exceptional customer service at banquets, wedding receptions, and special events, enhancing interpersonal skills and demonstrating professionalism in fast-paced environments.
Front desk experience
Medical terminology
Patient interaction/communication
Time management and multitasking
Organizational skills
Skilled with technology