Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenna Terwilliger

Saint Leonard,MD

Summary

Adaptable digital shopper skilled in customer service and decision-making. Experience in fulfilling orders accurately while memorizing store layouts to optimize efficiency and enhance the shopping experience.

Overview

5
5
years of professional experience

Work History

Digital Shopper

Walmart
Prince Frederick, MD
09.2021 - Current
  • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Tracked substitutions and informed customers of changes.

Education

High School Diploma -

Calvert High School
Prince Frederick, MD
05-2021

Skills

  • Product knowledge
  • Purchase recommendations
  • Attention to detail
  • Online merchandising
  • Decision-making
  • Customer service

Timeline

Digital Shopper

Walmart
09.2021 - Current

High School Diploma -

Calvert High School