Adaptable digital shopper skilled in customer service and decision-making. Experience in fulfilling orders accurately while memorizing store layouts to optimize efficiency and enhance the shopping experience.
Overview
5
5
years of professional experience
Work History
Digital Shopper
Walmart
Prince Frederick, MD
09.2021 - Current
Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
Placed completed orders in labeled, temperature-appropriate storage pending customer pickup.
Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Selected correct products based on customer needs, product specifications and applicable regulations.
Tracked substitutions and informed customers of changes.