Jerry "Anthony" Estrada
Temecula,CA
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Digital Shopper
Walmart
07.2022 - 04.2023
- Tracked substitutions and informed customers of changes.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
Asset Protection Investigator
Walmart
07.2022 - 04.2023
- Conducted shortage control, asset protection and safety inspections and audits with accurate documentation of results and potential or existing hazards.
- Represented company in court proceedings to offer testimony and support.
- Patrolled store and staffed designated posts for visible security presence to customers and associates.
- Monitored physical security protection standards and building access control.
- Viewed store CCTV, alarm and exception reporting systems to monitor activity and detect theft.
Janitor
Walmart
07.2022 - 04.2023
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed procedures for use of chemical cleaners and power equipment to prevent damage to floors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
General Manager
Doc Browns Old Tyme Photos and Mercantile
09.2017 - 07.2022
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Interacted well with customers to build connections and nurture relationships.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
General Manager
Indian Motorcycle Of San Diego
06.2018 - 07.2018
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Managed budget implementations, employee evaluations, and contract details.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Developed and implemented strategies to increase sales and profitability.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
GED -
Rancho Bernardo High School
San Diego, CA06-1997
Skills
- Shipping logistics
- Affiliate marketing
- Web Analytics
- Returns management
- Order Fulfillment
- Competitor Analysis
- Product sourcing
- Customer Service
- Decision-Making
- Market Trends Analysis
- Planning and Organization
- Accurate money handling
- Advertising and marketing
- Sales proficiency
- Attention to Detail
- Sales expertise
- Merchandise Selection
- Trend understanding
- Customer Relations
- Strong interpersonal skills
- Product Knowledge
Timeline
Digital Shopper
Walmart
07.2022 - 04.2023
Asset Protection Investigator
Walmart
07.2022 - 04.2023
Janitor
Walmart
07.2022 - 04.2023
General Manager
Indian Motorcycle Of San Diego
06.2018 - 07.2018
General Manager
Doc Browns Old Tyme Photos and Mercantile
09.2017 - 07.2022
GED -
Rancho Bernardo High School
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