Khamari Howington
Customer Service Sales Associate
Bakersfield,CA
Summary
Dynamic Digital Shopper at Walmart with expertise in e-commerce strategy and customer service. Successfully enhanced customer satisfaction through personalized recommendations and efficient order fulfillment. Proven ability to analyze data for upselling opportunities while managing inventory and shipping logistics, ensuring timely product delivery and a seamless shopping experience.
Overview
1
1
year of professional experience
Work History
Digital Shopper
Walmart
11.2024 - Current
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Tracked substitutions and informed customers of changes.
- Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
- Stayed current with industry trends and emerging technologies, continuously adapting strategies to maintain a cutting-edge approach to digital shopping experiences.
Education
High School Diploma - Gender Studies
Walmart Stores
Bakersfield, CA06.2017
Skills
- Sales proficiency
- Shipping logistic
- Customer Service representative
- Warehouse
- Stocking
- Inventory
- Sales floor
- Product knowledge
- Verifying order accuracy
- Planning and organization
- Online order processing
- Delivery management
- Decision-making
- Heavy lifting
- Attention to detail
- Prioritizing orders
- Mobile commerce
- Online merchandising
- Shipping logistics
- E-commerce strategy
- Order fulfillment
- Promotional planning
Timeline
Digital Shopper
Walmart
11.2024 - Current
High School Diploma - Gender Studies
Walmart Stores
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