Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Accomplishments
References
Timeline
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Victoria Galdo

Katy,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience

Work History

Digital Shopper

Walmart
Katy, TX
08.2021 - Current
  • Submitted reports to and reviewed reports with supervisor.
  • Documented key information from each department into detailed reports.
  • Greeted customers and answered product or service questions.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Followed application instructions closely and reviewed deliveries to minimize errors.
  • Maximized hourly rate by organizing shopping trips and planning efficient routes.
  • Scanned items when pulling from shelves to update system stock information.
  • Satisfied customers with quick, accurate service under tight deadlines.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Picked quality and accurate items for 100+ daily customers orders.

Salesfloor Supervisor

Walmart
Katy, TX
08.2022 - 03.2023
  • Managed daily store operations, including assigning tasks to sales associates and overseeing the completion of those tasks.
  • Analyzed financial data such as sales reports, profit and loss statements, inventory levels. to identify areas of improvement.
  • Recruited, trained, coached, and evaluated staff members on their performance.
  • Conducted regular meetings with staff members to discuss new initiatives and goals.
  • Created a positive work environment that was conducive to team building and collaboration among employees.
  • Delegated tasks to maintain efficient workflow.

Cashier

Walmart
Katy, TX
08.2021 - 02.2022
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Answered customer inquiries regarding store policies and procedures.

Server Support

Alamo Drafthouse
Katy, TX
06.2021 - 07.2021
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Greeted guests and provided menus.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered food orders promptly and courteously.

Education

High School Diploma -

James E. Taylor High School
Katy, TX
01-2022

Some College (No Degree) - Engineering (Pre-Engineering)

University of Arizona
Tucson, AZ

Skills

  • Order Fulfillment
  • Sales proficiency
  • Heavy Lifting
  • Relationship Building
  • Verifying Order Accuracy
  • Customer Relations
  • Sales expertise
  • Managing experience

Affiliations

  • Painting for 15 years
  • Passionate for Literature

Languages

Spanish
Native/ Bilingual

Accomplishments

  • Recognized as a Digital Champion, who assists the Team Lead and Coach as need, and manages the team while they are not there.

References

References available upon request.

Timeline

Salesfloor Supervisor

Walmart
08.2022 - 03.2023

Digital Shopper

Walmart
08.2021 - Current

Cashier

Walmart
08.2021 - 02.2022

Server Support

Alamo Drafthouse
06.2021 - 07.2021

High School Diploma -

James E. Taylor High School

Some College (No Degree) - Engineering (Pre-Engineering)

University of Arizona

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Victoria Galdo