Brennan Griswold
Denver,NC
Summary
Proven track record in enhancing customer satisfaction and sales at Sherwin-Williams through exceptional customer service and upselling techniques. Expert in inventory control and POS systems, fostering strong team collaboration. Successfully implemented quality control measures at Piedmont Pipe Manufacturing, significantly minimizing damaged goods.
Overview
8
8
years of professional experience
Work History
Store Associate
Sherwin-Williams
02.2023 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.
- Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
- Increased sales and customer satisfaction through personalized servicing.
Coatings and Shipping Lead
Piedmont Pipe Manufacturing
10.2018 - 06.2022
- Ensured accurate documentation for all shipments, complying with company policies and regulatory requirements.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Maintained strong relationships with shipping carriers such as UPS, FedEx, and DHL.
- Implemented quality control measures for incoming shipments, minimizing damaged goods and ensuring product integrity.
Summer Camp Coordinator
YMCA Of Greater Charlotte
04.2016 - 11.2018
- Maintained a safe and welcoming environment for campers, addressing any behavioral issues promptly and professionally.
- Implemented a comprehensive staff training program, resulting in a more knowledgeable and prepared team.
- Managed budget effectively, ensuring all necessary resources were available while maintaining costefficiency.
- Developed strong partnerships with local businesses, securing sponsorships and donations that benefited both the camp''s programming and overall reputation within the community.
- Coordinated transportation logistics for field trips or off-site activities to guarantee seamless experiences for both campers and staff members involved.
- Collaborated with fellow coordinators to create innovative programming that catered to various interests and skill levels.
- Communicated with parents, staff and teachers regarding children or program issues.
- Monitored camper behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Oversaw team of counselors and support team members.
Education
High School Diploma -
Homeschooled
05.2018
Skills
- Customer Service
- Customer Assistance
- Cash Handling Accuracy
- Attention to Detail Focus
- Inventory Control
- Upselling and Cross Selling
Timeline
Store Associate
Sherwin-Williams
02.2023 - Current
Coatings and Shipping Lead
Piedmont Pipe Manufacturing
10.2018 - 06.2022
Summer Camp Coordinator
YMCA Of Greater Charlotte
04.2016 - 11.2018
High School Diploma -
Homeschooled
Similar Profiles
Kiuna TalalemotuKiuna Talalemotu
Outside Sales Representative at Sherwin Williams CoOutside Sales Representative at Sherwin Williams Co
Gerardo José AguilarGerardo José Aguilar
Technical Sales and Servicie at Sherwin WilliamsTechnical Sales and Servicie at Sherwin Williams
Luis Del RosarioLuis Del Rosario
Sales Associate at Sherwin WilliamsSales Associate at Sherwin Williams
Jerry RivasJerry Rivas
Bilingual Customer Service Representative at Sherwin-Williams PaintsBilingual Customer Service Representative at Sherwin-Williams Paints
Elizabeth ColonaElizabeth Colona
Owner/operator at Handy Ma’am Home and Office ServicesOwner/operator at Handy Ma’am Home and Office Services