Brennan Jordan
Birmingham,AL
Summary
Prior work experience in the retail and food industry has provided me the opportunity to gain critical customer service, leadership, and problem-solving skills that I seek to leverage in a professional and challenging work environment.
Overview
2
2
years of professional experience
Work History
Cook/Cashier
Zaxbys
Birmingham, AL
09.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Performed cash, card and check transactions to complete customer purchases.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Retail Sales Associate
Rack Room Shoes Inc.
Birmingham, AL
04.2021 - 09.2021
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Cook/Cashier
Freddys Frozen Custard
Birmingham, AL
09.2020 - 02.2021
- Operated cash register for cash, check and credit card transactions.
- Made different shakes, ice cream, and malts for dine in, carry out , and drive through.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
Education
High School Diploma -
Oak Mountain High School
Birmingham, AL05.2022
Skills
- Cash Register Operation
- Inventory Stocking
- Merchandise Packaging
- Customer Relations
- Product Location
- Memorization
- Speaking Clearly
- Suggestive Selling
- Preparing Food Items
- Guest Satisfaction
- Problem-Solving
- Writing
Timeline
Cook/Cashier
Zaxbys
09.2021 - Current
Retail Sales Associate
Rack Room Shoes Inc.
04.2021 - 09.2021
Cook/Cashier
Freddys Frozen Custard
09.2020 - 02.2021
High School Diploma -
Oak Mountain High School
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