BRENNAN MCMILLIAN
Mount Airy,NC
Summary
I am a self-motivated, hard-working worker. I'm looking to further myself in whatever career path that has its avenue open to me. I have years of retail and customer service experience at my young age and am looking to build upon that experience and discover a brand with a mission I can put myself behind.
Overview
2
2
years of professional experience
Work History
PT Customer Lead
Food Lion
Mount Airy, NC
06.2023 - Current
- Ever-present across the front-end, cashiering, bagging, cart retrieval, customer carry-outs, and customer service.
- Competent in lottery sales and redemption, money orders, check cashing, refunds, and Western Union services.
- Ensured bags, receipt and coupon papers, alcohol labels, ink cartridges, and more was well kept.
- At times ran the front end of the store and overlooked my coworkers to ensure the front was running smoothly.
- Continued to play a part in food lion to go, both shopping and taking out orders to customers and picking up shifts in this department whenever necessary.
Intern
Kynan Massie State Farm
Mount Airy, NC
01.2023 - 05.2024
- Working alongside office representatives and insurance associates through their daily activities.
- Honed knowledge of customer service through job shadowing.
- Took on the task of self-studying the history of State Farm and products sold to customers.
- Consistently learning more about insurance and customer service as a whole with each passing day, ultimately preparing me for future career possibilities.
To-Go Associate
Food Lion
Mount Airy, NC
08.2022 - 06.2023
- Utilized Instacart, shopping customers' orders and preparing groceries, ensuring all is set for the customer to pick up and take home.
- Fastest and most efficient to-go associate employed at store #1347, recording top numbers in minutes per item, staging, refund %, and scanning speed
- Constantly present on the store front, assisting cashiers with bagging and cart retrieval.
- Consistently assisting customers in whatever way possible; from assistance to car, to locating an item, to welcoming them to our store.
- Maintained a clean and organized work space to ensure efficiency and ease.
Education
High School Diploma -
Mount Airy High School
Mount Airy, NC05-2024
Skills
- Adaptability
- Critical Thinking
- Time Management
- Detail Oriented
- Professionalism
- Attention to Detail
- Customer Service
- Communication
- Leadership
Accomplishments
- Introduction to Financial Accounting, issued by The University of Pennsylvania
- Commercial Banking Virtual Experience, Issued by JPMorgan Chase & Co.
- Foundations of Project Management, Issued by Google
- Investment Banking Virtual Experience, Issued by JPMorgan Chase & Co.
- Introduction to Programming, Issued by The University of Edinburgh
- Adobe certified professional in Photoshop, Premier Pro, and Illustrator, Issued by Adobe through Certiport
- Microsoft Excel Certified, Issued by Corporate Finance Institute (CFI)
- CTE Honors Society, Issued by Mount Airy High School
Timeline
PT Customer Lead
Food Lion
06.2023 - Current
Intern
Kynan Massie State Farm
01.2023 - 05.2024
To-Go Associate
Food Lion
08.2022 - 06.2023
High School Diploma -
Mount Airy High School
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