Brennan Myers
Albuquerque,NM
Summary
Dynamic and results-driven professional with an MBA and a strong foundation in business operations and customer service. With a proven track record as an online business owner and extensive experience as a server in a fast-paced restaurant environment, I bring a unique blend of entrepreneurial spirit, work ethic, and adaptability to every role. Known for being a fast learner with a creative mindset, I excel at identifying opportunities for improvement and implementing innovative solutions. Eager to leverage my diverse skill set and passion for healthcare to contribute to the field of healthcare administration, where I can drive operational excellence and enhance patient care.
Overview
7
7
years of professional experience
Work History
Server
Fogo de Chão
Albuquerque, NM
05.2023 - Current
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
Server
Steel Bender Brewyard
Albuquerque , NM
07.2023 - 05.2024
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Owner
DormKings
Albuquerque, NM
04.2018 - 12.2020
- Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
- Developed and implemented successful sales strategies to meet business goals.
- Set pricing structures according to market analytics and emerging trends.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
Server
Bubba's 33
Albuquerque, NM
11.2019 - 03.2020
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions and recommended specials to increase profits.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Tomato Cafe
Albuquerque, NM
05.2018 - 10.2019
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
- Cleaned tables and chairs to prepare dining area for next customers.
- Provided exceptional service to high volume of daily customers.
Cashier
Sadies of New Mexico
Albuquerque , NM
09.2017 - 03.2018
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Used suggestive selling techniques to promote add-on sales.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
Education
MBA - Business Administration
University of New Mexico
Albuquerque, NM05-2024
Bachelor of Science - Biology
University of New Mexico
Albuquerque, NM05-2022
High School Diploma -
Saint Pius X High School
Albuquerque, NM05-2017
Skills
- Customer Service Excellence
- Leadership
- Problem Solving
- Business Administration
- Strategic Planning
- Adaptability
Accomplishments
- First honors student throughout undergraduate studies and graduate studies
- 3 year varsity athlete
- Team Captain
Timeline
Server
Steel Bender Brewyard
07.2023 - 05.2024
Server
Fogo de Chão
05.2023 - Current
Server
Bubba's 33
11.2019 - 03.2020
Server
Tomato Cafe
05.2018 - 10.2019
Owner
DormKings
04.2018 - 12.2020
Cashier
Sadies of New Mexico
09.2017 - 03.2018
MBA - Business Administration
University of New Mexico
Bachelor of Science - Biology
University of New Mexico
High School Diploma -
Saint Pius X High School
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