Brenon Coleman
Pleasant View,UT
Summary
Motivational leader and organizational problem-solver with strong supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes. Personable and deadline-driven individual with experience working in fast-paced, intense environments. Solid team player offering a positive and cooperative attitude. Practiced in identifying and resolving customer concerns in a professional and calm manner. Reliable and friendly, adept at learning and mastering new concepts and skills.
Overview
4
4
years of professional experience
Work History
Behavioral Health Specialist
Intermountain Healthcare
01.2022 - Current
- Implemented and established behavior strategies by setting rules, reiterating expectations, and rewarding good behavior.
- Worked collaboratively with other mental health professionals to provide consistent care and minimize diversion.
- Encouraged patients to discuss experiences in group and individual settings.
- Created progress reports, assessments and charting within required timeframes.
- Training staff on the management of symptoms and intervention strategies for clients with various behavioral issues.
- Conducted functional behavior assessments, analysis, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
Shift Manager
Zeppes Italian Ice
09.2019 - 04.2023
- Oversight of schedules and management of time off requests.
- Positioned skilled staff, focusing on their individual strengths and unique training in key areas throughout shift to guarantee optimal productivity of overall department.
- Cash management, scheduling employee hours, and tracking inventory movements.
- Trained and mentored 20 new employees to maximize team performance.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Upheld company standards and compliance requirements for operations and cleanliness of all areas.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Managed day-to-day operations, including supervision and assignment delegation for 5-member team.
Education
High School Diploma -
Weber High School
Ogden, UT4 2017
Associate of Science - Health Sciences
Weber State University
Ogden, UT04.2020
Bachelor of Science - Professional Sales
Weber State University
Ogden, UT12.2024
Skills
- Training and mentoring
- Issue and conflict resolution
- Adaptive team player
- Time management
- Excellent multi-tasker
- Dependable and reliable
- Cheerful and energetic
- Superior communication skills
- Organized
- Driven to improve and refine workflow
- Crisis Intervention
- Behavioral Health
Accomplishments
- Promoted to Shift Lead in under 3 months of employment at Intermountain Healtchare when 6 months of employment is standard.
- Completed two Full Marathons this year, having finished two Half Marathons in previous years.
- Participated in the Cutthroat Slam flyfishing challenge in 2023, with plans to re-attempt in 2024.
Timeline
Behavioral Health Specialist
Intermountain Healthcare
01.2022 - Current
Shift Manager
Zeppes Italian Ice
09.2019 - 04.2023
High School Diploma -
Weber High School
Associate of Science - Health Sciences
Weber State University
Bachelor of Science - Professional Sales
Weber State University
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