Highly-motivated and talented professional with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Lead Delivery Driver
JWC Deliveries INC
Sacramento, California
08.2017 - Current
Adhered to all federal, state and local laws governing safe driving practices while operating a commercial vehicle.
Managed paperwork associated with deliveries accurately, including invoices, bills of lading, freight bills.
Responded promptly and courteously to customer complaints related to deliveries made.
Took appropriate action in emergency situations such as traffic accidents or breakdowns in order to minimize disruption to the delivery schedule.
Conducted regular maintenance checks on vehicles such as changing oil filters and checking tire pressure and tread depth regularly.
Tracked orders and communicated delays or issues to management team promptly.
Ensured proper handling techniques for fragile items being transported in order to prevent damage during transit.
Utilized GPS systems effectively for efficient navigation between destinations.
Organized and coordinated deliveries to customers in a timely manner, ensuring high levels of customer satisfaction.
Coordinated the timely pick up of returned merchandise from customers when needed.
Maintained accurate records of all deliveries, including tracking information and signatures from recipients.
Performed daily pre-trip inspections on delivery vehicles to ensure safety and compliance with DOT regulations.
Provided excellent customer service by responding quickly to inquiries from clients regarding their orders or delivery status.
Ensured that all goods were delivered safely and securely in accordance with company policies and procedures.
Verified deliveries against shipping instructions prior to delivering to customers.
Notified customers of delays to decrease calls to support.
Handled merchandise in accordance with product handling standards.
Shift Leader
Round Table Pizza, Inc
Roseville, California
05.2015 - 08.2017
Enforced safety guidelines among staff members in order to prevent accidents or injuries from occurring on the premises.
Communicated effectively with other departments within the organization regarding staffing needs or operational issues.
Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
Resolved customer complaints promptly and professionally.
Monitored inventory levels and ordered supplies as needed.
Assisted in training new employees on shift operations.
Maintained an organized work environment by delegating tasks to staff as needed.
Adhered to all health code regulations while preparing food items for customers.
Supervised the cleaning of dining areas, restrooms, kitchen equipment, and floors in order to maintain a safe and sanitary environment for customers and staff alike.
Inspected food preparation areas to ensure proper sanitation standards were met at all times.
Prep Cook
Round Table Pizza, Inc
Roseville
06.2014 - 05.2015
Adhered strictly to safety regulations while handling sharp knives or operating machinery.
Maintained records of daily food usage in accordance with health regulations.
Discarded spoiled food items immediately following established procedures.
Operated grills, ovens and other kitchen equipment as required for meal preparation.
Kept the kitchen area clean at all times during shifts.
Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
Organized walk-in coolers and freezers according to established guidelines.