DOUGLAS FRANCIS
Guntersville,AL
Summary
Proven leader in fast-paced environments, adept at optimizing delivery operations and enhancing team efficiency, as demonstrated at OFFICE FURNITURE OUTLET. Excelled in decision-making and problem-solving, achieving high customer satisfaction. Skilled in defensive driving and fostering teamwork, consistently prioritizing safety and reliability.
Overview
4
4
years of professional experience
Work History
Lead Delivery Driver
OFFICE FURNITURE OUTLET
10.2021 - Current
- Managed scheduling of deliveries, prioritizing urgent orders while balancing daily workload efficiently among team members.
- Maintained vehicle safety and performance, coordinating regular maintenance checks and repairs as needed.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Collaborated with team members to develop innovative solutions for improving overall delivery operations.
- Enhanced delivery efficiency by optimizing routes and implementing time-management strategies.
- Mentored new drivers, providing comprehensive training on company procedures and best practices.
- Verified daily deliveries against shipping instructions before delivering to customers.
- Achieved high customer satisfaction ratings by consistently meeting or exceeding delivery expectations.
- Interpreted maps and followed written and verbal directions.
Shift Leader
Captain D's Seafood
11.2020 - 09.2021
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
Education
BUTLER HIGH SCHOOL
Huntsville, AL05-2004
Skills
- Reliability and punctuality
- Defensive driving practices
- Decision-making
- Adaptable scheduling
- Professionalism and courtesy
- Problem-solving capacity
- Safety compliance adherence
- Multitasking prowess
- Strong communication
- Team leadership experience
- Positive attitude
- Teamwork and collaboration
Timeline
Lead Delivery Driver
OFFICE FURNITURE OUTLET
10.2021 - Current
Shift Leader
Captain D's Seafood
11.2020 - 09.2021
BUTLER HIGH SCHOOL
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