Brent Corcoran
Dayton
Summary
Dedicated professional with extensive experience in customer service and team collaboration. Proven ability to solve problems and improve operational efficiency. Committed to enhancing service quality and training new employees effectively.
Overview
9
9
years of professional experience
Work History
Prep Cook
Oregon Express
Dayton
08.2025 - Current
- Prepared ingredients by chopping vegetables and measuring spices for daily menu items.
- Maintained cleanliness of kitchen workspace to comply with health and safety standards.
- Collaborated with team members during busy service periods to ensure timely meal preparation.
- Followed recipes to prepare meals according to customer specifications.
- Trained new employees on proper techniques of preparing meals safely.
Line Cook
Ellie's Restaurant & Bakery
Yellow Springs
04.2022 - 08.2025
- Prepared ingredients according to restaurant specifications and recipes.
- Cooked menu items efficiently in a fast-paced kitchen environment.
- Maintained cleanliness and organization of workstations throughout shifts.
- Collaborated with team members to ensure timely meal preparation and service.
- Communicated effectively with other staff members regarding orders and menu changes.
Call Center Representative
Limited Brands Inc.
Kettering
10.2019 - 04.2022
- Assisted customers with inquiries and issues through various communication channels.
- Managed customer accounts and processed orders efficiently and accurately.
- Utilized internal systems to track customer interactions and provide timely updates.
- Maintained up-to-date knowledge of products, promotions, and services offered by the company.
- Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Shift Manager
Marion's Piazza
Beavercreek
09.2016 - 03.2022
- Supervised staff to maintain high service standards during peak hours.
- Trained new employees on operational procedures and customer service protocols.
- Resolved customer complaints promptly to enhance guest satisfaction.
- Collaborated with management on scheduling and staff development initiatives.
- Managed daily cash intake by counting out registers and tabulating profits.
Education
Beavercreek High School
Beavercreek, OH05.2018
Skills
- Customer service
- Conflict resolution
- Account management
- Data entry
- Operational efficiency
- Quality assurance
- Team collaboration
- Effective communication
- Problem solving
- Time management
Timeline
Prep Cook
Oregon Express
08.2025 - Current
Line Cook
Ellie's Restaurant & Bakery
04.2022 - 08.2025
Call Center Representative
Limited Brands Inc.
10.2019 - 04.2022
Shift Manager
Marion's Piazza
09.2016 - 03.2022
Beavercreek High School