Brent Eversole
Nashville,TN
Summary
A Service Supervisor with Greystar High Rise and Mid rise Property experience, adept at managing high-pressure situations and enhancing team performance through effective training and emotional intelligence. Proven problem-solver with strong management experience, fostering collaboration and maintaining exceptional service order flow while building lasting vendor relationships. Committed to continuous improvement and operational excellence.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Service Supervisor
Greystar Property Management
Nashville, TN
06.2023 - Current
- Handled customer complaints and work orders.
- Assisted with training and development of team members.
- Built vendor relationships
- Successfully managed high-pressure situations, maintaining composure while finding solutions to complex problems quickly.
- Managed daily operations of the service department, maintaining a high level of organization and productivity.
- Monitored team's performance and gave feedback when necessary.
- Updated job knowledge by attending workshops, training sessions and educational opportunities.
Service Technician
Greystar Property Management
Franklin, TN
01.2021 - 06.2023
- Explained repairs to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Inspected equipment to diagnose operational issues.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Responded to customer inquiries quickly and professionally to increase satisfaction.
- Trained junior technicians in proper techniques and safety protocols, fostering a culture of continuous improvement within the team.
Groundskeeper
Elmington Property Management
Nashville, TN
10.2019 - 06.2020
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Contributed to overall property aesthetics improvements resulting from dedicated attention towards daily maintenance tasks and detail-oriented approach to groundskeeping.
- Reduced equipment downtime via regular maintenance checks and timely repairs as needed.
- Enhanced curb appeal by maintaining lawns, gardens, and walkways in pristine condition.
Education
No Degree - Business Administration
University of Louisville
Louisville, KYSkills
- Management experience
- Task delegation
- Service order flow
- Emotional intelligence
- Problem-solving
- Teamwork and collaboration
- Friendly, positive attitude
Certification
- EPA Certified
- CPO Certfiied
Timeline
Service Supervisor
Greystar Property Management
06.2023 - Current
Service Technician
Greystar Property Management
01.2021 - 06.2023
Groundskeeper
Elmington Property Management
10.2019 - 06.2020
No Degree - Business Administration
University of Louisville