Brent Holder
Kodak,TN
Summary
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing creative processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach, commitment to excellence, and positive personality.
Overview
25
25
years of professional experience
Work History
Restaurant Manager
Aubrey's Restaurant
02.2022 - Current
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
Role Player
Oak Ridge National Laboratory, ORNL
03.2007 - Current
- Exhibited flexibility when faced with unexpected challenges or changes within scenarios, demonstrating adaptability under pressure.
- Ensured participant safety by maintaining awareness of physical boundaries during emotionally intense role-playing activities.
- Demonstrated strong teamwork abilities by collaborating effectively with other role players on multi-character scenes, creating cohesive storylines.
Restaurant Waiter
Aubrey's Restaurant
01.2000 - 02.2022
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Program Director
Tate's School Of Discovery
01.2001 - 01.2012
- Supervised, guided and assisted students during crafts, art projects, games and other activities to provide developmental stimulation.
- Monitored student behavior during activities, effectively handling discipline situations and encouraging positive behavior.
- Trained staff in proper implementation of program systems, familiarizing with camp traditions and verifying basic knowledge of activities.
- Organized special events and themed days to keep campers engaged and excited about their time at camp, increasing overall satisfaction rates.
Maintenance Crew Member
American Museum of Science and Energy
01.2007 - 01.2011
- Loaded, unloaded, and moved material to and from storage and production areas.
- Improved equipment efficiency by conducting regular preventive maintenance and repairs.
- Enhanced safety in the workplace by addressing potential hazards and maintaining a clean work environment.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Education
Associate of Science - Arts And Sciences
Pellissippi State Community College
Knoxville, TN01-2001
Skills
- Team Management
- Customer Engagement
- Organization and prioritization
- Problem-Solving
- Reliable and Responsible
- Collaboration and Teamwork
- Conflict Resolution
- Attention to Detail
- Time Management
Timeline
Restaurant Manager
Aubrey's Restaurant
02.2022 - Current
Role Player
Oak Ridge National Laboratory, ORNL
03.2007 - Current
Maintenance Crew Member
American Museum of Science and Energy
01.2007 - 01.2011
Program Director
Tate's School Of Discovery
01.2001 - 01.2012
Restaurant Waiter
Aubrey's Restaurant
01.2000 - 02.2022
Associate of Science - Arts And Sciences
Pellissippi State Community College
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