Brent Ousley
Fort Collins,CO
Summary
Experienced food service professional with extensive background in the restaurant industry. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server
Jaws Sushi
Fort Collins, CO
03.2022 - Current
- Provided exceptional service to high volume of daily customers.
- Checked with guests to determine satisfaction with meals, promptly taking action to correct problems.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Bartender/server
Bent Fork
Loveland, CO
06.2018 - 01.2022
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders
- Explained menu options to guests, offered suggestions, and took orders for food and beverages
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
Bartender/server
Midtown Arts Center
Fort Collins, CO
10.2016 - 04.2018
- Cleaned dishes with detergent, rinsing, and sanitizing chemicals
- Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage
- Plated food and assessed plate presentation to maintain highest standard of food quality.
Education
Bachelor of Science - Management
University of Central Missouri
Warrensburg, MO12-2005
High School Diploma -
Fort Osage High School
Independence, MO05-2000
Skills
- Wine pairings
- Point of Sale (POS) system operations
- Liquor, wine and food service
- Dining customer service
- High-volume dining
- Beverage Preparation
- Safe Food Handling
- Suggestive Selling
Certification
- ServSafe Training, 2020
- TIPS Training, 2020
Timeline
Server
Jaws Sushi
03.2022 - Current
Bartender/server
Bent Fork
06.2018 - 01.2022
Bartender/server
Midtown Arts Center
10.2016 - 04.2018
Bachelor of Science - Management
University of Central Missouri
High School Diploma -
Fort Osage High School
- ServSafe Training, 2020
- TIPS Training, 2020
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