Brent Tarver

• Worked with claims adjusters and examiners to expedite processing in alignment with procedures.
• Affirmed or denied coverage fairly based on thorough investigations.
• Examined reports, accounts and evidence to determine integrity and accuracy of information.
• Interviewed policyholders to verify information and obtain additional details.
• Evaluated and settled complex insurance claims in strict timeframes.
• Evaluated accuracy and quality of data entered into agency management system.
• Modeled exceptional customer service skills and appropriate diagnostic sales techniques to team members.
• Followed up with customers on unresolved issues.
• Checked level and type of coverage and evaluated contracts.
• Worked productively in fast-moving work environment to process large volumes of claims.
• Reviewed outstanding requests and redirected workloads to complete projects on time.
• Made contact with insurance carriers to discuss policies and individual patient benefits.
• Verified client information by analyzing existing evidence on file.
• Checked documentation for accuracy and validity on updated systems.

Maintained Metric standards with accuracy. Minimum Supervision needed as quarterly results exceeded expectations.

• Led identification, development, implementation and maintenance of security requirements for entire organization.
• Completed vulnerability scans to identify at-risk systems and remediate issues.
• Monitored property and investigated areas of suspicion.
• Controlled multimillion-dollar budgets and secured work permits, visas and sufficient funds to address facility and emergency needs.
• Moved around different security stations and vital areas to check on officers and adjust workflow to cover changing needs.
• Supervised a team of 4 security personnel during a given shift.
• Drafted and updated security operating procedures and training materials
• Site Manager, Interim Director, Assistant Security Director and Shift Supervisor Leed Gold certified building, Rosewood Court.
• Monitored and evaluated security officer performance on key security issues, recommending corrective action where appropriate.