BRENT VICTOR
Summary
Proven leader and entrepreneur with a track record of enhancing customer satisfaction and optimizing small business operations. At ASPEN HOMES, spearheaded initiatives that significantly improved client relations and streamlined processes. Skilled in sales management and effective communication, consistently achieving results through innovative strategies and team motivation. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
45
45
years of professional experience
Work History
OWNER
Self-employed, ASPEN HOMES
Hailey, ID
03.1993 - 03.2024
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
GENERAL PARTNER
ELKO AUDIO
Elko, NV
06.1989 - 04.1993
Store Manager
MAURICE'S INC.
Duluth, MN TWIN FALLS, ID.
11.1978 - 03.1986
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Approved regular payroll submissions for employees.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
Education
No Degree - Accounting
CSI
Twin Falls, IDSkills
- Customer Relations
- Small business operations
- Relationship Building
- Verbal and written communication
- Sales management
- Sales Leadership
Timeline
OWNER
Self-employed, ASPEN HOMES
03.1993 - 03.2024
GENERAL PARTNER
ELKO AUDIO
06.1989 - 04.1993
Store Manager
MAURICE'S INC.
11.1978 - 03.1986
No Degree - Accounting
CSI