Brent Wongen
West Boylston,MA
Summary
Adept at delivering compassionate care and emotional support, I leveraged my expertise in patient management and behavioral support at Seven Hills Pediatric Center. My commitment to enhancing patient well-being through meticulous care plan management and effective communication has consistently improved client outcomes, underscoring my dedication to healthcare excellence.
Overview
2025
2025
years of professional experience
Work History
Direct Care Worker
Seven Hills Pediatric Center
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to patients during difficult times, fostering a sense of trust and psychological wellbeing.
- Assisted patients with daily living activities such as bathing, dressing, grooming, and feeding for improved quality of life.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Facilitated recreational activities for patients that promoted socialization, physical activity, and cognitive stimulation.
- Maintained detailed records of patient progress, ensuring accurate information was readily available for healthcare providers and family members.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Demonstrated empathy and understanding while addressing the diverse cultural, social, emotional, or intellectual needs of each patient.
- Enhanced patient well-being by providing compassionate and individualized care tailored to their specific needs.
- Continuously updated personal knowledge within the direct care field through regular training sessions and workshops to ensure optimal care for each patient.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
- Monitored and assisted residents through individual service plans.
Direct Support Professional
Venture Community Services
10.2024 - Current
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
Education
Certificate - HHA
Medical Career Center
Worcester, MA09.2024
Post-Baccalaureate Diploma - High School
ACFI
Monrovia Liberia 07.2005
Skills
- Patient care
- Medication administration
- Reliability and punctuality
- Meal preparation
- Personal hygiene assistance
- Compassionate caregiving
- Emotional support
- Care plan assessment
- Nutrition monitoring
- Progress documentation
- Mobility assistance
- Care plan management
- Behavioral management
- Client documentation
- Physical therapy support
- Behavior redirection
- Healthcare documentation
- State regulations
- Community activities
- Time management
- Relationship building
- Social skills development
- Transportation
- Recreational activities
- Direct patient care
- Safety monitoring
- ADL support
- Patient education
- Health and safety requirements
- Client transportation
- Patient management
- Care delivery
- Problem-solving
- Daily living support
- HIPAA compliance
- Behavioral support
- Client support
- Life skills training
- Record keeping
- Health services
- Healthcare
Timeline
Direct Support Professional
Venture Community Services
10.2024 - Current
Direct Care Worker
Seven Hills Pediatric Center
Certificate - HHA
Medical Career Center
Post-Baccalaureate Diploma - High School
ACFI
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