Operations Leader
Brent Shiver
Wildout Animal & Pest Removal
Tampa,FL
Overview
Dynamic, Results-Driven, Operations Leader
18+
years of professional experience
Work History
07.2019 - Current7 Years 3 Months
President and Operations Manager
Wildout Animal & Pest Removal
- Founded and grew the company to over $1MM in revenue in less than 2 years.
- Hired, trained, developed and manage a team of 9 employees in the Tampa Bay, Lakeland, and Orlando markets.
- Created a business plan and online presence, which have led to a self-sustaining lead flow for the team.
- Selected as 'The Best Pest Control Company in Tampa Bay' by Industry Oversight in 2023.
- Established a customer focused culture, creating a strong online reputation in each market and on all platforms.
04.2014 - 06.20195 Years 2 Months
Region Manager
Trutech Wildlife Services
- Oversee all operations of 8 District Managers, 70+ field technicians, and 2 Commercial Sales Managers in a $12MM region spanning the Southeastern United States.
- Full P&L responsibility to include payroll processing and approval and expense decisions on M&S, marketing, fleet, etc.
- Annual budget planning of all revenue and expense lines.
- Hired and trained all new District Managers and some sales and field personnel in the region.
- Lead all regions in profit percentage in 2014 and 2015 (2nd in 2016, 2017, and 2018).
- Highest region employee satisfaction rating and lowest region turnover 4 consecutive years.
- Southeastern U.S.
12.2009 - 04.20144 Years 4 Months
District Manager
Trutech Wildlife Services
- Supervise a team of 11 field technicians throughout Central Florida.
- Hired and trained all new field technicians in the district.
- Broke the company's monthly district sales record in March 2011.
- Exceeded company goals by over 15% by growing district sales by 35.5% in 2010 over 2009.
- Grew sales another 29% in 2011 over 2010, again exceeding the company goal.
- Built and maintained relationships with lead sources in order to obtain and sustain sales growth.
- Central Florida
03.2009 - 12.20099 Months
Wildlife Specialist
Trutech Wildlife Services | Orlando, FL
- Sales and service of wildlife removal and pest control services to both commercial and residential customers.
- Led the Orlando market in sales every month, the East Florida district six months, and all of Florida twice.
- Increased Trutech brand awareness in the Greater Orlando area through various marketing efforts.
- Placed in a leadership role, overseeing solicitation efforts and product orders after only three months in the field.
- Orlando, FL
Education
Master of Business Administration
University of Florida
University of Florida
- Coursework included Business-to-Business Marketing, Corporate Finance, Business Law, International Finance, Operations Management, and Organizational Staffing
- GPA: 3.16/4.0
Bachelor of Science | Business Administration
University of Florida
University of Florida
- Coursework included Management, Finance, Business Law, Marketing, Real Estate, and Human Resource Management
- Academic Honors included: Cum Laude, Delta Epsilon Pi Honors Society, Golden Key National Honors Society
- GPA: 3.75/4.0
Websites
Timeline
President and Operations Manager
Wildout Animal & Pest Removal
07.2019 - CurrentRead more
Region Manager
Trutech Wildlife Services
04.2014 - 06.2019Read more
District Manager
Trutech Wildlife Services
12.2009 - 04.2014Read more
Wildlife Specialist
Trutech Wildlife Services
03.2009 - 12.2009Read more
University of Florida - Master of Business Administration,
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University of Florida - Bachelor of Science, Business Administration
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