Breoney Butcher
Saint Charles,MO
Summary
Adept at crisis management and compassionate caregiving, I have significantly enhanced client well-being and safety across roles. My expertise in behavioral management and clear communication has fostered improved care coordination and client achievements, showcasing a track record of impactful service in challenging environments. Excelled in enhancing client well-being through innovative care and advocacy, demonstrating exceptional case management and clear communication skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Emmaus
Saint Charles, MO
02.2024 - 06.2024
- Implements the behavioral support plans of participants to reduce inappropriate behavior/maladaptive behaviors and to acquire alternative adaptive skills and behaviors.
- Provides assistance and training on independent community living skills, such as personal hygiene, housekeeping, laundry, meal preparation, transportation, grocery shopping, using the telephone, and medication and money management.
- Assist clients with medication administration.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Provided ongoing communication between clients, families, and other service providers to enhance overall care coordination efforts.
Customer Service Representative
Maximus Call Center
Arkansas
09.2022 - 12.2022
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Participated in training programs to enhance product knowledge and customer service skills.
Foster Care Case Manager
KVC Missouri
Webster Groves
08.2023 - 11.2023
- Conduct regular in-home safety assessments in each foster home, build a rapport with children and parents.
- Quickly and appropriately address crisis situations; set up respite services, and provide emotional support to foster families in which the placement is in jeopardy.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Coordinated mental health assessments for children, adolescents and adults receiving child welfare and prevention services.
- Directed protective placement, case management, parent education and family reunification activities.
- Improved children''s well-being by coordinating appropriate medical, educational, and therapeutic services.
Mental Health Coordinator
Topps. Inc
Pine Bluff, AR
01.2023 - 05.2023
- Contributed to grant writing efforts that secured funding for additional programs aimed at enhancing overall patient care.
- Successfully advocated for increased awareness surrounding mental health issues within the community through various outreach initiatives.
- Collaborated with community organizations to expand access to mental health services for underserved populations.
- Conducted crisis intervention sessions, effectively de-escalating situations and ensuring client safety.
- Mentored new trainees as they acclimated to their roles within the multidisciplinary team setting.
- Outreach and planned event in the community.
Social Work Interns
University Of Arkansas At Pine Bluff
Pine Bluff, AR
08.2021 - 05.2023
- Managed a caseload of clients, consistently meeting or exceeding performance metrics for client progress and engagement.
- Participated in a community outreach program, connecting individuals experiencing homelessness with resources and services to support their basic needs and improve their overall well-being.
- Provided crisis counseling and intervention services to clients in emergency situations.
- Assisted with client intake, provided listening and support to victims of domestic violence in shelter, cared for and supervised children in shelter and answered crisis line.
- Fostered a safe and nurturing environment for children by enforcing safety protocols, resulting in minimal incidents.
- Participated in training sessions to develop knowledge of child development, safety protocols, and trauma-informed care.
- Created and maintained positive, working relationships with students and their families.
- Provided one-on-one counseling to students regarding anger management, depression, and/or social skills.
- Assisted with classroom management, including provision of materials and services, grading, class scheduling, campus visits and program attendance.
- Provided mentoring to students during class time about their learning experience, academic success, or personal development goals through regular.
Education
Master Of Education - Educational Diagnostic- Enrolling
Northwestern Missouri State University
MissouriBachelor Of Art - Social Work
University of Arkansas At Pine Bluff
Pine Bluff, AR05.2023
Skills
- First aid and safety
- Compassionate Caregiving
- Behavioral Management
- Housekeeping tasks
- Decision-making support
- Data Entry
- Direct Patient Care
- Appointment Scheduling
- Crisis Management
- Recreational Activities
- Case Management
- Documentation and Record-keeping
- Clear Communication
- Housekeeping
- Detail-oriented
Certification
Level 1 Medication Aide
CPR/First Aid
Timeline
Direct Support Professional
Emmaus
02.2024 - 06.2024
Foster Care Case Manager
KVC Missouri
08.2023 - 11.2023
Mental Health Coordinator
Topps. Inc
01.2023 - 05.2023
Customer Service Representative
Maximus Call Center
09.2022 - 12.2022
Social Work Interns
University Of Arkansas At Pine Bluff
08.2021 - 05.2023
Master Of Education - Educational Diagnostic- Enrolling
Northwestern Missouri State University
Bachelor Of Art - Social Work
University of Arkansas At Pine Bluff