Breonna Arnold
Union City,GA
Summary
Dependable and detail-oriented professional with strong experience in public traffic control security operations and team leadership. Skilled in coordinating personnel managing schedules and maintaining calm control pressure enviorment.
Overview
7
7
years of professional experience
Work History
Security Supervisor
Tarian Group
01.2023 - Current
- Supervised daily security operations and ensured adherence to safety protocols.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed and trained a team of security personnel for optimal performance in maintaining site safety.
- Monitored alarm systems, responding promptly to alerts and coordinating appropriate action.
- Wrote and submitted daily reports on security team operations.
- Screened vendors and contractors before granting access to restricted areas within the airport
- Trained security workers on site-specified procedures.
- Managed security staff rotation for position coverage on breaks.
- Approve security officer time to ensure properly pay
Server Manager
Lily's Restaurant & Lounge
03.2022 - 12.2023
- Supervised daily operations, ensuring high standards of service and guest satisfaction.
- Trained and mentored staff on menu offerings and customer engagement techniques.
- Coordinated scheduling to maintain adequate staffing during peak hours, enhancing service efficiency.
- Led team meetings to communicate goals, foster collaboration, and encourage employee input on operational improvements.
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Checked establishment, service stands, and aisle area cleanliness before welcoming guests.
- Enforced compliance with uniform and personal presentation standards.
- Kept register accurate through correct billing, payment processing, and cash management practices.
Public Safety Officer
Dekalb County Schools
03.2021 - 01.2022
- Monitored school grounds to ensure student safety and compliance with regulations.
- Performed crowd control duties during large gatherings or events, maintaining order while prioritizing the safety of all attendees.
- Prepared reports on public safety activities and initiatives, contributing to decision-making processes for resource allocation and strategic planning.
- Managed traffic flow during special events or road closures, ensuring minimal disruption to motorists while prioritizing pedestrian safety.
- Fostered safer environment by identifying and addressing potential hazards in public spaces.
- Maintained high standards of public safety by enforcing local laws and regulations.
- Enhanced community safety by conducting regular patrols in high-risk areas.
- Handled citation and traffic violation paperwork.
Security Officer
HSS Inc.
09.2018 - 03.2021
- Monitored premises to ensure safety and security of personnel and property.
- Responded to emergencies, coordinating with law enforcement and emergency services as necessary.
- Conducted regular patrols to detect and deter potential security breaches or hazards.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Reported suspicious activities and persons to law enforcement.
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Observe and Report
Education
High School Diploma -
Langston Hughes
Fairburn, GA05-2017
Skills
- Team leadership
- Security personnel training
- Dispatch
- Patrol operations
- Security management
- Safety and security procedures
- Daily incident reporting
- Personnel supervision
Timeline
Security Supervisor
Tarian Group
01.2023 - Current
Server Manager
Lily's Restaurant & Lounge
03.2022 - 12.2023
Public Safety Officer
Dekalb County Schools
03.2021 - 01.2022
Security Officer
HSS Inc.
09.2018 - 03.2021
High School Diploma -
Langston Hughes