Breonna Bonds
Sheffield,AL
Summary
Motivated professional focused on streamlining service procedures and maximizing team productivity. Consistent in satisfying customers, building loyalty and driving retention processes. Demonstrates superb judgment in balancing customer, employee, and company objectives.
Overview
1
1
Language
6
6
years of professional experience
Work History
Customer Service Manager
Sonic
Decatur, AL
06.2025 - Current
- Supervised daily operations, enhancing service quality and customer satisfaction.
- Trained and mentored new staff on menu items and service standards, improving onboarding process.
- Managed inventory levels, ensuring adequate stock for busy shifts and peak hours.
- Trained new employees on food preparation, cash handling, and customer service techniques.
- Maintained accurate financial records, such as sales receipts and invoices.
Material Handler
North American Lighting
Muscle Shoals, Alabama
11.2024 - 07.2025
- Operated forklifts to transport materials within the production area.
- Loaded and unloaded shipments using hand tools and equipment safely.
- Inspected materials for any damages or defects upon receipt.
- Managed inventory levels by organizing and labeling products efficiently.
Backline Coordinator
Jacks
Sheffield, AL
02.2021 - 02.2024
- Assisted in training new backline cooks on proper techniques for food preparation and safety protocols.
- Prepared and assembled ingredients for daily menu items.
- Collaborated with team members to ensure timely meal delivery.
- Restocked supplies and ingredients to meet kitchen demands throughout shifts.
- Participated in training new staff on kitchen procedures and protocols.
- Maintained cleanliness and organization of kitchen workstations.
- Assisted other staff members with tasks when needed during high volume periods.
- Maintained accurate records of food waste, temperature logs, par levels.
- Cleaned work areas including counters and floors to maintain a sanitary environment.
Education
Russellville High School
Russellville , ALSkills
- Customer service
- Staff training
- Financial record keeping
- Inventory management
- Cash handling
- POS systems
- MS Office proficiency
- Team collaboration
- Conflict resolution
- Effective communication
- Attention to detail
- Time management
- Leadership skills
- Proven leader
- Staff management
- Adaptability
- Initiative and proactivity
- Excellent multi-tasker
- Safety compliance
- Safety protocols
- Material inspection
- Equipment handling
- Warehouse operations
- Shipping operations
- Delivery tracking
- Supply chain distribution
- Assembly and production
- Time management mastery
- Time management mastery
Languages
English
Full Professional
References
References available upon request.
Timeline
Customer Service Manager
Sonic
06.2025 - Current
Material Handler
North American Lighting
11.2024 - 07.2025
Backline Coordinator
Jacks
02.2021 - 02.2024
Russellville High School