Summary
Overview
Work History
Education
Skills
Timeline
Generic

Breshawn Moffett

Mobile,AL

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Premier Medical Group
Mobile, AL
01.2023 - 03.2024
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered inbound calls, chats and emails to facilitate customer service.

Caregiver

Your Choice Senior Care
Daphne, AL
02.2017 - 09.2022
  • Supported bathing, dressing and personal care needs.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Improved patient outlook and daily living through compassionate care.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.

Patient Access Representative

Mobile Infirmary Medical Center
Mobile, AL
03.2017 - 05.2022
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Registered patients by completing face-to-face interviews to obtain demographic, insurance, and medical information.
  • Obtained necessary signatures for privacy laws and consent for treatment.
  • Assembled registration paperwork and placed identification bands on patient.

Education

High School Diploma -

Baker High School
Mobile, AL
05-2016

Skills

  • Customer satisfaction measurement
  • Assertiveness
  • Shipping and Logistics
  • CRM software proficiency
  • Paperwork Processing
  • Inbound and Outbound Calling
  • Appointment Scheduling

Timeline

Customer Service Representative

Premier Medical Group
01.2023 - 03.2024

Patient Access Representative

Mobile Infirmary Medical Center
03.2017 - 05.2022

Caregiver

Your Choice Senior Care
02.2017 - 09.2022

High School Diploma -

Baker High School
Breshawn Moffett