Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Breslin Hardy

Summary

Efficient and reliable candidate excels in handling diverse priorities with a positive mindset. Ready to embrace additional responsibilities to achieve team objectives.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Member Service Specialist

Sams Club
06.2023 - 01.2024
  • Enhanced member satisfaction by providing exceptional customer service and addressing inquiries promptly.
  • Streamlined account management processes for increased efficiency and accuracy in handling member accounts.
  • Resolved complex issues with tailored solutions, ensuring positive outcomes for both members and the organization.
  • Established strong relationships with members to foster loyalty and trust, contributing to a high retention rate.
  • Utilized CRM systems proficiently for managing member interactions, ensuring timely follow-ups and comprehensive recordkeeping.

Customer Service Agent - Call Center

Alorica
01.2022 - 05.2022
  • Managed client records, performed customer service surveys, provided policy and service information, assisted customers with a warm and professional attitude, answered calls from customers, answered general questions, resolved customer information and complaints, performed data entry for customer information

Retail Sales Associate

Ross Dress For Less
09.2021 - Current
  • Operated point-of-sales (POS) system, drove sales to meet daily goals, straightened merchandise displays on sales floor, cleaned and sanitized restrooms and fitting rooms in the clothing department, responsible for online package and order management

Cashier/Sales Associate

The Home Depot
03.2021 - 08.2021

Education

University of South Alabama
01.2024

Pensacola High School
06.2021

Skills

  • Sales
  • Medical knowledge
  • Stocking
  • Organizational Skills
  • Communication Skills
  • Leadership
  • Administrative Experience
  • Order Management System
  • Typing
  • Medical terminology
  • Presentation skills
  • IOS
  • Software troubleshooting
  • Troubleshooting
  • Filing

Certification

CPR/First Aid, 03/01/20, 03/01/22

Timeline

Member Service Specialist

Sams Club
06.2023 - 01.2024

Customer Service Agent - Call Center

Alorica
01.2022 - 05.2022

Retail Sales Associate

Ross Dress For Less
09.2021 - Current

Cashier/Sales Associate

The Home Depot
03.2021 - 08.2021

University of South Alabama

Pensacola High School

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Breslin Hardy