Bret Jensen
Broomfield,CO
Summary
Highly effective management professional emphasizing in innovation and creativity in solving problems. Energetic and results-focused with success in developing and leading diverse teams to achieve outstanding results. Versatile and innovative management professional skilled at seeing the “big picture” while still also focusing on the details.
Overview
27
27
years of professional experience
Work History
Delivery Driver
Bear Logistics Service LLC
Aurora, CO
10.2023 - 02.2024
- Received daily delivery instructions and route assignments from dispatch.
- Inspected delivery vehicle to ensure optimal safety and performance prior to each trip.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Adhered to all applicable traffic laws while driving delivery vehicle.
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Reported mechanical issues with delivery vehicle to supervisor in a timely manner.
- Performed pre-trip inspections of delivery vehicle according to company guidelines.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Notified customers of delays to decrease calls to support.
- Contacted customers prior to delivery to coordinate delivery times.
City Letter Carrier
United States Postal Servic
Boulder, CO
04.2023 - 09.2023
- Delivered mail and packages to residences and businesses on a daily basis.
- Operated company vehicle in a safe manner while delivering mail along the assigned route.
- Collected payments for CODs, stamps, and other services rendered.
- Ensured that all safety guidelines were followed during deliveries.
- Performed daily pre-trip inspections on vehicles prior to use.
- Followed through on instructions given by post office management.
- Loaded mail into delivery vehicle according to established procedures.
- Adhered to all USPS regulations as they pertain to letter carrier duties.
- Maintained professional and effective public relations with customers and community members.
- Delivered and collects mail on foot or by vehicle under varying road and weather conditions.
- Used portable electronic scanner to track parcels and record tracking progress.
- Acquired customer signature for registered and insured mail.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Sorted mail for delivery, arranging mail in delivery sequence.
City Mail Carrier
United States Postal Office
Delavan, WI
07.2021 - 11.2022
- With over two years of experience in busy and high-volume mail delivery environments
- Customer-service focused and highly proficient with USPO technologies and protocols
- Friendly, organized, and adept in service solutions
- Bringing forth a strong attention to detail, excellent literacy skills, and the ability to process mail quickly and efficiently
- Committed to customer satisfaction and the protection of privacy and integrity.
- Collected outgoing mail from homes and businesses to deliver to post office for processing.
- Handled undeliverable mail in accordance with established procedures.
- Delivered various types of mail on routes according to strict timelines.
- Delivered mail along prescribed route and retrieved additional mail from relay boxes.
- Delivered mail to residents and business within assigned area.
- Bundled mail in preparation for delivery or transportation to relay boxes.
- Separated mail to be transported to relay boxes along route for subsequent delivery.
- Sorted mail for delivery, arranging mail in delivery sequence.
- Obtained signed receipts for registered, certified and insured mail, collecting associated charges and completing necessary paperwork.
- Scanned labels on letters or parcels to confirm receipt.
- Assisted customers by lifting heavy packages and placing parcels by front door or garage.
City Carrier Assistant
UNITED STATES POST Service
06.2019 - 07.2021
- Engaged in sort, bundle, and delivery of mail addressed to homes and businesses on an assigned route
- Obtained signatures to confirm delivery of registered, certified, and insured mail
- Delivered mail that consists of letters, circulars, magazines, catalogs and small packages to over 300 stops on daily route
- Operate a mobile delivery device to scan bar codes for confirmation of parcel deliveries, and Registered/Certified Mail
- Drove postal service vehicle to specific locations to deliver letters and parcels for that route.
- Used portable electronic scanner to track parcels and record tracking progress.
- Sunday Amazon Deliveries.
Operation Specialist First Class Petty Officer
LPO, United states NAVY
Great Lakes, IL
10.1996 - 06.2018
- Stored and safeguarded classified information to maintain utmost confidentiality.
- Worked with higher-ranking officers to acquire new skills and knowledge.
- Identified areas for improvement and suggested measures to increase performance and productivity.
- Directed logistical training procedures to adhere to military regulations.
- Trained and supervised personnel in daily operations.
- Managed workers in ship, aircraft or vehicle-related maintenance and operations.
- Requisitioned, received and properly stored unit equipment and supplies.
- Patrolled perimeters of operating bases to guard against suicide bombers, raids and other attacks.
- Observed strategic planning for combat and tactical missions.
- Assisted in gathering intelligence and combat information to support troops on ground.
- Maintained thorough knowledge of safety and emergency procedures.
- Utilized on-board navigation and off-ship landmarks to guide vessels.
- Trained, coached and mentored military units to improve readiness and training.
- Completed daily reporting to inform supervisors of work completed or incidents.
- Oversaw assigned crew tasks, monitored progress and verified completion.
Warehouse Operations Supervisor
AmeriCold Logistics
Darien, WI
02.2007 - 06.2016
- Swing supervisor who worked with entire second and third shift crew
- Duties: team building, training, safety, project manager, forklift operator, system operator for Maves and red prairie, in charge of audits.
- Partnered with leadership team to resolve order management challenges, safety or regulatory issues.
- Trained staff on material handling processes to reduce shipping times.
- Read computer-generated move tickets, put-away labels and delivery labels to properly move merchandise.
- Operated forklifts to fill or empty overhead spaces.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Estimated project materials, time and staffing requirements based on work orders and job specifications.
- Evaluated employee performance and prepared performance appraisals.
- Monitored workers and reviewed completed work for proper performance.
- Presented and explained work orders to team.
- Established and maintained good relations with customers, vendors and transport companies.
- Assessed job sites to determine work needed.
- Planned workflow, coordinated employee scheduling and assigned duties to maintain performance and accommodate fluctuating workloads.
- Examined freight to determine loading sequences.
- Informed upper management or department heads of items loaded or problems encountered.
- Checked loaded materials compared to work orders for correctness.
- Provided information to shipping and receiving personnel regarding inventory stock.
- Completed or assisted with difficult or skilled tasks.
- Coordinated service and maintenance on delivery trucks, forklifts and other warehouse equipment.
- Prepared and led staff training and instruction.
Education
Network Systems Administrator Program. Letter of Merit in completing CCNA Routing and Switching, Introduction to Networks and Routing and Switching Essentials - Information Technology
DeVry University
Addison, IL08.2018
Associate of Applied Science -
ITT UNIVERSITY
South Milwaukee, WI08.2016
Skills
- Team Building
- Organization
- Employee Relations
- Customer Relations
- Performance Evaluations
- Active Shooter Training
- Trained in counterterrorism strategies
- Trained in cross-culture training communications
- Firearm and explosive handling
- Leadership / Training / Research
- Time Management Skills
- Dependable
- Training Specialist
- Problem Solving
- Team Leader
- Trained in Security
- Weapon Training
- Disaster preparedness
- Microsoft Office
- Management and Sales
- Mail Sorting
- High-Priority Mail
- Vehicle Inspections
- GPS Use
- Mileage Documentation
- Customer Service
- Reliable & Trustworthy
- People Skills
- Active Listening
- Relationship Building
- Supervision & Leadership
References
References available upon request.
Timeline
Delivery Driver
Bear Logistics Service LLC
10.2023 - 02.2024
City Letter Carrier
United States Postal Servic
04.2023 - 09.2023
City Mail Carrier
United States Postal Office
07.2021 - 11.2022
City Carrier Assistant
UNITED STATES POST Service
06.2019 - 07.2021
Warehouse Operations Supervisor
AmeriCold Logistics
02.2007 - 06.2016
Operation Specialist First Class Petty Officer
LPO, United states NAVY
10.1996 - 06.2018
Network Systems Administrator Program. Letter of Merit in completing CCNA Routing and Switching, Introduction to Networks and Routing and Switching Essentials - Information Technology
DeVry University
Associate of Applied Science -
ITT UNIVERSITY
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