Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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BRET SERRES

Lynwood,WA

Summary

As a dedicated and high-achieving professional, I consistently demonstrate exceptional performance throughout my academic and professional journey. Even while pursuing my college education part-time, I consistently exceed expectations and achieve outstanding results.

My track record of success is reflected in my recognition as a member of the Directors Club from 2019 to 2020 and the Presidents Club from 2020 to 2024.

These prestigious accolades are based on my consistent attainment of quotas within specified time frames, considering factors such as close rate, progression percentage, and customer satisfaction. Additionally, I have a strong academic background in AP Psychology, conducting a comprehensive case study on the impact of pharmaceuticals on patients diagnosed with schizophrenia. This experience has provided me with a deep understanding of the complexities of mental health and the importance of effective treatment strategies. Furthermore, I am proud to be voted as the Store Champion in 2021, showcasing my leadership abilities and commitment to fostering a positive work environment.


I recently obtained my CNPR certification which is 722212024

Overview

6
6
years of professional experience
1
1
Certification

Work History

Senior Sales Consultant

CarMax
01.2019 - Current
  • Cultivate trusting relationships with existing customers through exceptional timely follow-up after sales
  • Work with fellow sales team members to achieve group targets
  • Increase revenue by skillfully upselling and closing customer sales and driving product benefits around client needs
  • Listen with empathy to customers to understand needs and refer to optimal services
  • Handle credit and debit card payment processing to complete purchasing experience
  • Price out products for customers and drew up sales paperwork
  • Demonstrate products in effort to show potential buyers benefits and advantages and encourage purchases
  • Develop key customer relationships to increase sales
  • Cold Calling and lead generation within a fortune 500 company
  • Provide training to new associates and assess performance

Education

Bachelor's Degree - Social and Behavioral Sciences

University of Washington
Bothell
01.2023

Associates Degree - General Studies

Edmonds College
01.2021

Skills

  • Consultative Sales
  • Product and Service Knowledge
  • Market Research and Analysis
  • Problem Solving
  • Active Listening
  • Adaptable and Flexible
  • Product Merchandising and Distribution
  • Strategy Development
  • Customer Service
  • Excellent Communication Skills
  • Collaboration
  • Continuous Improvement Mindset
  • Curious Learner

Websites

Certification

NAPSR CNPR Certification, 722212024

Timeline

Senior Sales Consultant

CarMax
01.2019 - Current

Associates Degree - General Studies

Edmonds College

Bachelor's Degree - Social and Behavioral Sciences

University of Washington
BRET SERRES