Bret smith
Moorestown,NJ
Summary
Results-driven assistant manager experienced in overseeing daily operations, staff supervision, and policy enforcement. Demonstrated success in improving customer satisfaction and optimizing inventory management while fostering a collaborative team environment.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Family Dollar
Moorestown, NJ
05.2022 - 01.2026
- Assisted in managing daily store operations and staff scheduling.
- Developed and implemented merchandising strategies to enhance product visibility.
- Trained new employees on store policies and customer service standards.
- Monitored inventory levels, reducing stock discrepancies through effective management.
- Fostered a positive team environment by promoting collaboration among staff members.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Fuel Station Attendant
Wawa
Delran Nj
09.2016 - 04.2022
- Operated fuel dispensing equipment to ensure safe and accurate transactions.
- Maintained cleanliness and organization of fuel station facilities to enhance customer experience.
- Assisted customers with inquiries, providing product information and support for optimal service satisfaction.
- Monitored inventory levels and restocked supplies to streamline operations and minimize service delays.
- Coordinated maintenance schedules for equipment, preventing downtime and ensuring reliable service delivery.
- Maintained a clean and organized station by conducting regular inspections and addressing spills or debris promptly.
- Provided helpful information to customers regarding fuel types, pricing, vehicle compatibility issues, or station policies as needed.
- Assisted with inventory management by tracking stock levels of fuel, oil, snacks, beverages, and other items for sale at the station.
Maintenance Technician
McDonald's
Mt Laurel NJ
06.2010 - 01.2016
- Conducted routine maintenance checks on kitchen equipment to ensure optimal functionality.
- Diagnosed and repaired electrical and mechanical issues in food preparation machinery.
- Implemented preventive maintenance schedules, reducing downtime of critical equipment.
- Trained new team members on safety protocols and equipment operation procedures.
- Monitored inventory levels of repair supplies, ensuring timely replenishment for operations.
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Followed safety protocols to minimize workplace accidents.
- Inspected and maintained equipment to keep items in top working condition.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Education
High School Diploma -
Moorestown High School
Moorestown NJ06-1994
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Staff supervision
- Policy enforcement
- Inventory management
Timeline
Assistant Manager
Family Dollar
05.2022 - 01.2026
Fuel Station Attendant
Wawa
09.2016 - 04.2022
Maintenance Technician
McDonald's
06.2010 - 01.2016
High School Diploma -
Moorestown High School