Summary
Overview
Work History
Education
Skills
Timeline
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Brett Chinick

Oakland Park

Summary

Detail-oriented administrative professional with superb people-skills and public relations experience. Business-savvy with excellent decision-making skills.

Overview

16
16
years of professional experience

Work History

Specialist

Apple Inc.
08.2024 - Current
  • Followed all company policies and procedures to deliver quality work.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Maintained 100 NPS rating through first quarter of working at Apple.
  • Evaluated customer needs and feedback to drive product and service improvements through APPLE steps of service.
  • Developed effective improvement plans in alignment with goals and specifications through Connection meetings with Connection Team Lead.


Bartender

Eagle Bar Wilton Manors
04.2021 - 12.2022
  • Kept bar presentable and well-stocked to meet customer needs.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.

Assistant Manager

Diesel USA
06.2008 - 06.2011
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.

Education

Business Administration

University of Florida
Gainesville, FL

Skills

  • Business Correspondence
  • Mail Handling
  • Self Starter
  • Logistics and Schedule Management
  • Strong Problem Solver
  • Appointment Setting
  • Information Confidentiality
  • Project Management
  • Executive Travel
  • Special Event Projects

Timeline

Specialist

Apple Inc.
08.2024 - Current

Bartender

Eagle Bar Wilton Manors
04.2021 - 12.2022

Assistant Manager

Diesel USA
06.2008 - 06.2011

Business Administration

University of Florida
Brett Chinick