Brett Dubuque
Estero,FL
Summary
Dynamic enterprise account management professional dedicated to driving business growth and cultivating strong client relationships. Expertise in strategic planning, CRM software, and negotiation, complemented by a proven ability to collaborate effectively within teams and adapt to changing business landscapes. Recognized for reliability and a consistent track record of exceeding expectations. Committed to leveraging skills to deliver exceptional value and foster long-term partnerships.
Overview
9
9
years of professional experience
Work History
Enterprise Account Manager Senior
Lumen Technologies
Estero, FL
01.2020 - Current
- Made President’s Club in 2024
- Promoted to Account Manager II
- Promoted from Account Manager II to Account Manager Senior
- Won the award for most new logos in the entire desk based organization for Q3 of 2023
- Sold the most unified cloud communications (UCC) products in my organization for 2024
- Use Salesforce regularly, keeping it thoroughly updated
- Made over 300% of quota on average for the last 12 months
- Exceeds $4200 monthly reoccurring revenue quota each month (12-60 month contracts)
- Quickly learned a variety of preparatory tools to quote solutions
- Make inroads into dark/dim accounts through LinkedIn, cold calling, and email
- Responsible for full sales cycle
- Sold two $1,000,000+ contract value UCC deals
- Collaborated with Lumen business partners to increase customer satisfaction and drive more sales
- Pivoted from selling Lumen's legacy fixed rate internet products to its new network-as-a-service platform, generating more revenue for the company
Community Business Coordinator
Barnes & Noble
07.2019 - 12.2019
- Wrote persuasive and compelling emails that increased book sales and engaged institutional customers
- Sold and processed complex bulk orders for institutional customers
- Planned events for educators
Marketing Intern
Epic 6 Laser Tag & Sports Arena
06.2019 - 08.2019
- Cold called blog writers to gain favorable press coverage
- Managed social media to dramatically increase ticket sales
- Photographed attractions
- Edited photos to expand the firm’s Instagram presence
- Directed video segments and acted for camera
Marketing Intern
Blayzer Digital Marketing Group
12.2018 - 05.2019
- Met clients and sold advertising packages to them
- Wrote engaging and compelling blogs
- Managed social media to develop brand awareness and increase traffic
- Utilized Google Tag Manager to optimize key words
- Worked with Google Search Console to improve visibility for websites
- Developed layouts with Photoshop for Facebook and Instagram
- Created marketing strategies that have resulted in growth of total social media shares and website traffic
Accounting Intern
Salvation Army Midland Headquarters
11.2016 - 01.2017
- Performed internal auditing on inventory invoices, employee expense accounts, and reimbursements
Education
Bachelor of Liberal Studies - Computer Science, Political Science
University of Missouri – St. Louis
12-2018
Skills
- Sales presentations
- Key account management
- Collaborative mindset
- Customer relationship management
- Salesforce proficiency
Timeline
Enterprise Account Manager Senior
Lumen Technologies
01.2020 - Current
Community Business Coordinator
Barnes & Noble
07.2019 - 12.2019
Marketing Intern
Epic 6 Laser Tag & Sports Arena
06.2019 - 08.2019
Marketing Intern
Blayzer Digital Marketing Group
12.2018 - 05.2019
Accounting Intern
Salvation Army Midland Headquarters
11.2016 - 01.2017
Bachelor of Liberal Studies - Computer Science, Political Science
University of Missouri – St. Louis