Brett Dunham
Hedgesville,WV
Summary
Knowledgeable and dedicated customer service professional with experience in the food industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships. From a very welcoming family that loves to be around and influence other people this job will definitely be the one for me.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Jersey Mike's Subs
Martinsburg, WV
11.2021 - Current
- Continue making customers food
- Learning faster pace environment then dominoes
- Performing better multitasking
- Being able to function under stressful situations
- Being first one to see needs and finish them
- Established skill with grill
- Established skill with slicer
- Greeting all 50 or more customers each day
- Provided primary customer support to internal and external customers.
- Responded to customer requests for products, services and company information.
Customer Service Representative
Jersey Mike's Subs
Hedgesville, WV
06.2019 - 11.2021
- Was in charge of making customers food
- Helped with difficult work situations
- Learned how to perform job faster
- Increased knowledge on how to be more in dependent
- Learned how to work well with co-worker
- Tried to be first one to answer over 50 calls that dominoes received
Education
No Degree - General Studies
Blue Ridge Community And Technical College
Martinsburg, WV12.2024
High School Diploma -
Faith Christian Academy
Martinsburg WV 05.2020
Skills
- Customer Retention Strategies
- Building Customer Trust and Loyalty
- Upselling Products and Services
- Order and Refund Processing
Accomplishments
Received customer service representative award for excellent service.
Timeline
Customer Service Representative
Jersey Mike's Subs
11.2021 - Current
Customer Service Representative
Jersey Mike's Subs
06.2019 - 11.2021
No Degree - General Studies
Blue Ridge Community And Technical College
High School Diploma -
Faith Christian Academy
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