Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brett Farmer

Strasburg,VA

Summary

Dynamic Information Technology Professional with over 10 years of experience in developing scalable solutions that enhance operational efficiency and drive revenue growth. Proven track record in mentoring emerging technology talent and fostering innovation in diverse teams. Expertise in project management, system integration, and strategic planning. Committed to leveraging technology to achieve business objectives and propel organizational success.

Overview

11
11
years of professional experience

Work History

IT Infrastructure Manager

Trex Company, Inc
Winchester, VA
08.2020 - Current
  • Serve as the IT Infrastructure Manager for Trex Company, Inc. The primary role includes managing all aspects of critical business infrastructure in both the networking and systems/servers verticals.
  • Lead and manage over 10 technology professionals across the IT department to deliver solutions in IT infrastructure, data, business intelligence, and other enterprise systems.
  • Working on the standardization of critical infrastructure and the redundancy of the network and server environments to help with implementation and support services for the company.
  • Provide and maintain the annual budget for the IT department, for both the professional and manufacturing sides of the company, valued at over $8 million.
  • Helming digital transformation initiatives to consolidate multiple cloud environments into an enterprise solution, which includes manufacturing processes.
  • Developed a new service model from start to finish to ensure that we are meeting the IT needs that Trex end users have, and to ensure that we are providing excellent customer service across the board.

Help Desk Operations Manager

City of Winchester, VA
Winchester, VA
03.2020 - 08.2020
  • Worked to enhance and update current help desk system and adopt ITIL standards for the organization.
  • Mentored other technologists and support professionals to provide professional development and skill enhancement.
  • Served as level-three support escalation point for three member distributed support staff.
  • Conducted performance reviews providing coaching and feedback to benefit both company and employee.
  • Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
  • Established organizational vision and developed strategies to achieve customer service goals.

Network Administrator II

Iridium LLC
Leesburg, VA
09.2019 - 03.2020
  • Member of the Mission Network Infrastructure team and was in charge of the security framework for the Mission.
  • Management included both edge facing firewalls and internal firewalls allowing the flow of traffic across the network.
  • Provided support as backup to the Senior Network Engineer for the Mission network.
  • Configured and troubleshot all access involving the Iridium’s Cisco ASA and Palo Alto firewalls; monitoring and upgrades; ACLs, NAT, ASDM/CLI.
  • Monitored device logs for issues and took corrective actions; implemented security updates, policies and procedures as required.
  • Developed new processes and procedures around the Mission security and network infrastructure to help mitigate length of time during outages and troubleshooting issues.
  • Delivered high level of support and maintenance to all network systems, including hardware, software and applications to maximize efficiency and reduce bottlenecks.

Network Administrator

County of Frederick, VA
Winchester, VA
10.2013 - 08.2019
  • Served as the Network Administrator for the County of Frederick, Virginia.
  • Managed all aspects of the organization’s infrastructure to include virtual/cloud computing, storage, network, and firewalls.
  • Began nearly six-year tenure as a PC Technician and was promoted to Database Administrator and Network Administrator.
  • Team Lead on several key initiatives to include a migration to Microsoft Office 365, the department of Social Services network migration into the County’s infrastructure, and the implementation of SolarWinds network monitoring with Network engineering firm; coordination with external vendors through entire project lifecycles.
  • Managed and forecasted over $1 Million in infrastructure assets across three sites, including standardized systems for virtual servers, storage, and networking.
  • Team Lead on Enterprise virtual hardware refresh; Dell FX2 Blade and Compellent storage. Included design, procurement, and managing vendors to implement the new systems in each location.
  • Configured and maintained VMware infrastructure (vSphere and ESXi); physical to virtual server conversions; Developed preventative maintenance of nodes and servers under purview.
  • Configured successful pilot initiatives to explore routes to the migrating physical infrastructure to the cloud (AWS/Azure); based on requirements around locality policies and security. Successfully migrated web applications utilizing web and SQL resources.
  • Configured and maintained Microsoft infrastructure to include Microsoft Exchange, Sharepoint and Office 365; maintain ed Active Directory for 900+ users; maintain server infrastructure of 100+ nodes.
  • Administration of Cisco Unified Communications Manager (CUCM) and Cisco Unity Connection. Managed all aspects of front-end configuration including users, phones, voicemail and phone trees.

Education

Bachelor of Applied Science - Technology And Innovation

George Mason University
12-2026

Associate of Applied Science (AAS) - Information Systems Technology

Lord Fairfax Community College
2013

Skills

  • Organizational leadership
  • Process development, both technical and organizational
  • Technical solutions development
  • Infrastructure development
  • Vendor/partner relationships
  • Project management
  • Staff development
  • Server and System Administration
  • Windows Server 2003, 2008, 2012, 2016, 2019, 2022
  • VMWare vSphere and ESXI 55, 60, 65, 67, 70, 80
  • Amazon Web Services
  • Microsoft Azure
  • Diagnosing issues over multiple IT landscapes
  • Infrastructure planning and design, including systems, storage, and networking
  • Technical infrastructure migration
  • Network Administration
  • Cisco HyperFlex and Fabric Interconnect technologies
  • Cisco wireless routers and switches, including Catalyst and Nexus
  • Firewalls and endpoint security, including Cisco ASA, Fortinet, and Palo Alto hardware
  • Database Management
  • Data management, including MySQL and SQL Server 2005, 2008, 2012, 2016, 2019

Timeline

IT Infrastructure Manager

Trex Company, Inc
08.2020 - Current

Help Desk Operations Manager

City of Winchester, VA
03.2020 - 08.2020

Network Administrator II

Iridium LLC
09.2019 - 03.2020

Network Administrator

County of Frederick, VA
10.2013 - 08.2019

Bachelor of Applied Science - Technology And Innovation

George Mason University

Associate of Applied Science (AAS) - Information Systems Technology

Lord Fairfax Community College

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