Brett Lindsay
Menifee,CA
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
15
15
years of professional experience
Work History
Sales
Maxtrac Suspension
12.2014 - Current
- enter phone and email orders
- attention to detail when entering orders via phone and email to make sure that customers get correct products and excellent customer service
- talk with customer via phone, in person about product/ installation
- product education
- use quickbooks on a daily basis
- help warehouse pull orders, stock shelves, box parts coming back from powdercoat, coming in from outside sources.drive sitdown forklift( loading and unloading freight trucks)
- work booth at retail shows/ sema
Warehouse
GENCO
10.2013 - 06.2014
- pick orders on different types of forklifts
- load and unload semi trailers
- attention to detail when picking orders
- restock product
- help inventory manager when we had downtime
Warehouse
SpeakerCraft
06.2013 - 10.2013
- order picker
- forklift driver( sitdown propane, electric pallet jack)
- load and unload semi trailers
- restock product
Customer Service Representative
Hobby Town Usa
04.2011 - 06.2013
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- sales
- customer service
- clean
- put product away
- fix customers rc cars that are brought in
- solder batterys and rc car electronics
- educate customer on product
Worker
Mcdonalds
01.2009 - 04.2011
- cook
- stock shelves and put away product when truck showed up with delivery three times a week
- clean
- cashier
- drive trhu
- customer service
Education
No Degree -
Centennial High School
Corona, CA07.2010
Skills
- product knowledge
- Order Processing
- Team Cooperation
- Building Customer Loyalty
- Reliable and Responsible
Timeline
Sales
Maxtrac Suspension
12.2014 - Current
Warehouse
GENCO
10.2013 - 06.2014
Warehouse
SpeakerCraft
06.2013 - 10.2013
Customer Service Representative
Hobby Town Usa
04.2011 - 06.2013
Worker
Mcdonalds
01.2009 - 04.2011
No Degree -
Centennial High School
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