BRETT LOCKWOOD
Whole Foods Market
Vancouver
21
years of professional experience
Adaptable professional with 20+ years of experience and a proven knowledge of client relations, profit growth, and promotions. Aiming to leverage my skills to successfully fill the role at your company.
Work History
Sales Agent
6 Years 8 Months- Developed strong customer relationships to drive sales growth and enhance client satisfaction.
- Executed product demonstrations, showcasing equipment capabilities to potential clients effectively.
- Assisted in identifying customer needs, providing tailored solutions to meet specific requirements.
- Collaborated with team members to streamline sales processes, improving overall efficiency and response time.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Implemented training sessions on new equipment features, enhancing team knowledge and sales strategies.
Store Support Member
12 Years 5 Months- Provided exceptional customer service to enhance shopping experiences.
- Collaborated with cross-functional teams to ensure alignment on product quality initiatives, driving consistent results across operations.
- Assisted in maintaining product displays and inventory levels for optimal presentation.
- Trained and mentored team members on efficient harvesting and handling techniques, enhancing overall productivity.
- Supervised daily operations of produce team, ensuring adherence to quality standards and safety protocols.
- Collaborated with team members to ensure efficient operations during peak hours.
- Educated customers on product offerings and dietary options, promoting health awareness.
Domestic Engineer
4 Years 11 Months- Performed all household management duties, including: meal planning, budgeting, home maintenance.
- Created a fun, engaging atmosphere of learning by developing intentional skills and hobbies that promoted project-based activities relevant to current events, history and fine arts.
- Strong ability to provide tension management strategies that met psychological and emotional needs of family members.
- Managed household operations, ensuring efficient organization and maintenance of living spaces.
- Coordinated scheduling for family activities, optimizing time management and logistics.
Senior Landscape Estimator
3 Years 8 Months- Prepared and submitted budget estimates, progress reports, or cost tracking reports.
- Conferred with supervisory personnel, owners, contractors, or design professionals to discuss and resolve matters, such as work procedures, complaints, or construction problems.
- Worked directly with clients, vendors, as well as inner departments such as purchasing, and human resources.
- Lead the management of 3-6 professionals by assigning tasks to associates.
- Staffed and tracked projects while being held accountable for reviewing project bids and any accompanying contract documents in order to ensure proper cost to both client and employer.
- Analyzed project specifications to prepare accurate and competitive cost estimates.
- Collaborated with project managers to refine scope and delivery timelines for landscape projects.
Education
Applied Management Business
Skills
Build strong relationships through leadership
Excellent written and verbal communication skills.
Able to operate under pressure
Working knowledge of Microsoft Office including Excel and Powerpoint.
Comfortable speaking to small and large audiences
Approaches all aspects of work with positive attitude
Adaptability to change
Timeline
Sales Agent
ABM Equipment & A-1 Scale
10.2019 - CurrentRead More
Store Support Member
Whole Foods Market
01.2014 - CurrentRead More
Domestic Engineer
Lockwood Residence
02.2009 - 01.2014Read More
Senior Landscape Estimator
Park West Landscape
06.2005 - 02.2009Read More
Grand Canyon University
Applied Management Business
Read More