BRETT PETERMAN
Plantation,FL
Summary
Business & Product Management Commitment and interpersonal skills accompanied with education and diligence to exceed a company’s projections for now and future. Attributes of efficiency in product and personnel management, leadership, and customer service.
Overview
8
8
years of professional experience
1
1
Certification
3
3
years of post-secondary education
Work History
Bartender
Miller’s Ale House
02.2021 - 02.2024
- Provides the highest level of service by adhering to all Miller’s Ale House service standards
- Follow the steps of service as defined in the training materials
- Serves alcoholic beverages in accordance with company standards and state alcohol service requirements
- Works directly with other Team Members to ensure all the Guest’s needs are fulfilled in a timely manner
- Ensures bar and menu knowledge to address Guests questions, including food allergy issues.
Assistant Supervisor
Chick-Fil-A
10.2019 - 01.2020
- Co-creates with the operator for long-term vision for profitability and drives financial performance and provides feedback to leadership and suggest operational actions required to achieve financial targets
- Engages in immediate problem resolution and short-term plans to correct critical issues and always ensures customer satisfaction
- Promotes unity among all team members and leadership through effective and timely communication of vision, weekly events, key elements of business plan.
Server/Trainer
Brio Tuscan Grille
04.2016 - 12.2018
- Provide Brio’s commitment and components of hospitality to all customers and outside vendors
- Flawlessly execute during each Guests experience BBRG’s “Mandatory Moments” of service
- Create lifelong business relations through providing each customer with details and events about the Brio Rewards Program that they can receive through joining.
Education
Bachelor of Science in Business Management -
H. Wayne Huizenga School of Business And Entrepreneurship, Nova Southeastern University
08.2009 - 05.2011
Associates of Art’s in Accounting/Business -
Broward Community College
06.2007 - 08.2008
Skills
Leadership/ Team Management
Excellent Communication
Focus on Results/Growth Improvement
Sales/Customer Service
Public Relations and Marketing
Personnel Management
Problem Solving
Achieve and Innovate
Business Industrious
Customer Service
References
- Petrovich, Dan, B-777 Captain/Quality Control Line Check Airman, United Airlines, DEPetrovich@Gmail.com, (954) 288-4343
- Silva, Jon, Proprietor, Carrabba’s Italian Grill, JSilva@Carrabbas.com, (954) 701-1020
- Courtney, Justin, Ceco Concrete Construction LLC, Justin.Courtney@cecoconcrete.com, (954) 870-0715
Certification
- Google Cybersecurity Certificate Nov. 2023
Timeline
Bartender
Miller’s Ale House
02.2021 - 02.2024
Assistant Supervisor
Chick-Fil-A
10.2019 - 01.2020
Server/Trainer
Brio Tuscan Grille
04.2016 - 12.2018
Bachelor of Science in Business Management -
H. Wayne Huizenga School of Business And Entrepreneurship, Nova Southeastern University
08.2009 - 05.2011
Associates of Art’s in Accounting/Business -
Broward Community College
06.2007 - 08.2008
- Google Cybersecurity Certificate Nov. 2023
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