Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Brett Robinson

Brett Robinson

Windermere,FL

Summary

A highly organized, versatile, emotionally intelligent professional with 20 years of experience in comprehensive mentorship, leadership, and hands-on supervision gained through dedicated service to the nation. Motivated to get the job done. A self-starter with a keen ability to multitask challenges and responsibilities. Adapted to the remote working environment after a 20 year military career.

Overview

28
28
years of professional experience

Work History

Mortgage Loan Originator

Be My Neighbor Mortgage
Denison, TX
01.2022 - Current
  • Produced over $10+ million in loan origination in Florida since 2022
  • Certified Vetted VA Florida Residential Mortgage Licensee NMLS # 2181301
  • Structured loans creatively to address unique borrower situations and maximize approval chances without compromising compliance standards.
  • Analyzed financial data and credit reports to assess creditworthiness of potential borrowers
  • Collaborated with sales agents, financial planners and accountants to attract clients and enhance beneficial partnerships.
  • Educated in different types of loans pertaining to client situations such as CONV, FHA, VA, and USDA.
  • Review title, homeowner's insurance policy, flood policy, tax certificates, and surveys.
  • Updated borrowers through each step of loan application, approval and closing processes while remaining attentive to customer needs.
  • Developed extensive network of referral partners to source new mortgage loan opportunities.

Resiliency Instructor

US Air Force Wounded Warriors Program
San Antonio, TX
04.2023 - Current
  • Contracted by U.S. Air Force Wounded Warriors Program as member of their resiliency support team.
  • Developed resiliency course for transitioning service members enrolled in Air Force Wounded Warrior Program.
  • Resiliency Through Laughter helps Recovering Service Members (RSM) heal through reflective thought by using humor and building confidence in public speaking.
  • Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
  • Applied various teaching aids to minimize learning gaps and instruct and motivate students.

VA Claims Specialist

VA Claims Insider
Austin, TX
12.2018 - 03.2021
  • Educated over 2k+ veterans
  • Reviewed new cases to determine current status of disability claim to develop plan of action with Veterans.
  • Scheduled and taught online courses through Zoom to increase learning opportunities.
  • Understood requirements for disputes, gathered evidence to support claims, and helped Veterans prepare their VA disability claims.
  • Provided mentoring and advice to veterans regarding their claims and interpreted regulations.
  • Maintained strong knowledge of basic medical terminology to better understand services and procedures
  • Sought frequent education to remain current with VA guidelines, policies, and procedures.

Comptroller Craftsman

Financial Management, United States Air Force
02.1996 - 09.2016

Served in almost every capacity in comptroller career field. Has managed over 300+ million dollars at headquarters/wing/unit level in 20 year career.

  • 1996-2001 Patrick Air Force Base/Cape Canaveral Space Station, Florida: Served in many roles within the 45th Comptroller Squadron's Financial Services Office. Managed the wing leave program, travel pay technician, disbursing technician, & military pay & benefits technician serving a population of 12k+ active duty personnel/retirees/civilians.
  • 2001-2003 Orlando, Florida: Accounting Technician & Accounts Receivable section chief reasonable for 30+ million annually in payables/receivables accounts.
  • 2003-2004 Lajes Field, Azores Islands, Portugal: Disbursing Officer responsible for disbursement of monthly American and Portuguese civilian payroll of 3+ million dollars. Also partnered with local banks to supply operating funds in excess of 1M+ monthly.
  • 2004-2006 Davis-Monthan AFB, Arizona: Section Chief of military and travel pay. Serving population of 45k+ active duty personnel/retirees/civilians.
  • 2006-2007 Kunsan AB, South Korea: Led second busiest travel pay team in US Air Force as chief of travel pay. Handled monthly base turnover and inflow of active duty personnel of 2500+.
  • 2007-2013 Patrick AFB, Florida: In 2007, became the Financial Services Office Chief and led his team to win the US Air Force's Financial Services Office of the Year in 2010. Also served as unit deployment manager for the 45th Wing Staff and won UDM of the Year along with Patrick Air Force Base's Non-Commissioned Officer of the Year. Responsible for funding and equipping over 100+ deployments during tenure. Personally deployed 3 times during that time to Qatar & Yemen. Was awarded the ARMY Accommodation Medal for his joint force duty in Yemen during the attacks in 2012.
  • 2013-2016 Tinker Air Force Base, Oklahoma: Served both 552nd Air Control Wing as Budget Analyst with monthly budget of 12M+ and 72nd Comptroller Squadron, serving as disbursing/civilian pay chief, Financial Services Chief, Unit Deployment Manager, and Quality Assurance Manager for entire wing. As civilian pay chief, responsible for annual disbursement to 30k+ in civilian personnel in excess of 800M+ yearly.
  • 2008-2016 Unit Deployment Manager Patrick AFB, FL & Tinker AFB, OK: The primary trusted advisor to commander on all deployment issues; accomplished monthly unit readiness reviews/reports with a supply budget of 250k.
    -Briefed leadership on logistical management & weekly readiness status personnel/inventory
    -Enabled downrange support with SECRET clearance
    -Monitored health of unit; ID shortfalls; coordinated updates to commander on mobility and readiness limitations

Resiliency Trainer

US Air Force
Oklahoma City, OK
05.2013 - 09.2016
  • Established and maintained Comprehensive Airmen Resiliency program for 72d Air Base Wing staff personnel of over 100.
  • Maintained training records for squadron and unit compliance.
  • Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
  • Mentored both airmen and civilians, resulting in stronger staff development and increased productivity.
  • Monitored participant workflow and behaviors throughout training process.

Education

Associate of Arts - General Studies

Valencia College
Orlando, FL
2024

Organizational Leadership

Senior Non Commissioned Officers School
Montgomery, AL
2014

Associate of Applied Science - Financial Management

Community College of The Air Force
Montgomery, AL
2010

Organizational Leadership

Non Commissioned Officers School
Tyndall AFB, FL
2010

Organizational Leadership

Airman Leadership School
Patrick AFB, FL
2001

Skills

  • Veteran Advocate
  • Project management
  • Talented public speaker
  • Superb communication skills & sales expertise
  • Proficient in Google and Microsoft Office products
  • Online instruction in Zoom and other virtual platforms
  • Debt & Credit Management
  • Payroll experience
  • Adept multi-tasker
  • Relationship building and management
  • Regulatory Compliance
  • Client Relations

Additional Information

  • Retired at the rank of a Senior Non-Commissioned Officer (Master Sergeant)
  • Air Force Commendation Medal 2x
  • ARMY Accommodation Medal
  • Joint Services Commendation Medal
  • Air Force Achievement Medal 2x
  • Awarded both Airman and Non-Commissioned Officer of the Year

Timeline

Resiliency Instructor

US Air Force Wounded Warriors Program
04.2023 - Current

Mortgage Loan Originator

Be My Neighbor Mortgage
01.2022 - Current

VA Claims Specialist

VA Claims Insider
12.2018 - 03.2021

Resiliency Trainer

US Air Force
05.2013 - 09.2016

Comptroller Craftsman

Financial Management, United States Air Force
02.1996 - 09.2016

Associate of Arts - General Studies

Valencia College

Organizational Leadership

Senior Non Commissioned Officers School

Associate of Applied Science - Financial Management

Community College of The Air Force

Organizational Leadership

Non Commissioned Officers School

Organizational Leadership

Airman Leadership School
Brett Robinson