BRETT ROBINSON
ARLINGTON
Summary
Aspiring IT Support Specialist with a strong foundation in problem-solving, customer service, and technical support. Eager to transition into the IT field and leverage experience in troubleshooting and working with teams to provide high-quality support and solutions in a fast-paced, client-facing environment. Currently expanding technical expertise in Windows OS, networking, and remote desktop support.
Overview
8
8
years of professional experience
Work History
Waiter/Operations Assistant
The Keg Steakhouse
01.2021 - Current
- Worked as part of a team in a fast-paced environment. Juggled multiple tasks at once, such as taking orders and delivering food.
- Managed employee scheduling and hours log through Excel, ensuring accurate time tracking and assisting management based on demand.
- Demonstrate strong familiarity with product offerings.
- Analyzed inventory trends using Excel to track and manage item stock, identifying patterns to improve inventory efficiency.
Waiter
Red Lobster
01.2018 - 01.2020
- Managed orders efficiently, ensuring timely meal delivery and customer satisfaction.
- Enhanced dining experience by actively addressing customer needs and feedback.
- Utilized comprehensive menu knowledge to assist customers in making informed choices.
Education
BA - Public Policy
University of Texas at Arlington
01.2022
Skills
- Document Management
- Data Analytics
- Technical Support
- Statistics
- Research Methods
- Political Analysis
- Leadership
- Customer Service
- Training
COURSES
- STATISTICS
- RESEARCH METHODS AND DATA
- PUBLIC ADMINISTRATION
- FEDERAL SOCIAL POLICY
- HEALTH POLITICS, POLICY, AND ADVOCACY
ADDITIONAL INFORMATION
- TECHNICAL SKILLS
- Adobe Pro
- Microsoft Office Suite (Word, Excel, PowerPoint, Access)
- PowerBI
Timeline
Waiter/Operations Assistant
The Keg Steakhouse
01.2021 - Current
Waiter
Red Lobster
01.2018 - 01.2020
BA - Public Policy
University of Texas at Arlington
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