BRETT ROYAL
JENSEN BEACH,FL
Summary
Established Account Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through dynamic marketing strategies, sharp communication skills and dedication to customer service.
Overview
16
16
years of professional experience
Work History
Account Executive
Sealed
02.2022 - 06.2023
- Collaborated with SDRs and solution engineers to analyze client project objectives, progress, and outcomes, resulting in a 25% increase in customer satisfaction and a 20% boost in on-time project delivery.
- Utilized Salesforce, Outreach, Gong, and Pathlight for lead generation and maintain an organized pipeline
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Executed successful sales strategies to convert leads into customers.
- Leveraged CRM to collect, organize and manage sales data and customer information.
Account Executive / Sales Manager
Defenders/ADT
01.2015 - 01.2021
- Six years consistently recognized as a top performer in sales and customer service
- Recruited, hired, trained and managed a team of sales representatives.
- Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
- Managed accounts to retain existing relationships and grow share of business.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Bar Manager
Longhorn Steakhouse
01.2007 - 10.2015
- Maximized customer service by training staff, overseeing operations, and resolving issues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing 50% improvement over prior onboarding process.
Education
B.A. - Business Management and Marketing
Florida Atlantic University
Skills
- Lead Generation
- Consultative Selling Techniques
- Product and Service Sales
- Negotiation
- Account Management
- Prospecting and Cold Calling
- Sales Quota Achievement
- Forecast Preparation
- Strong Presentation Skills
- Sales Expertise
- Client Relationship-Building
- Business Development and Planning
Timeline
Account Executive
Sealed
02.2022 - 06.2023
Account Executive / Sales Manager
Defenders/ADT
01.2015 - 01.2021
Bar Manager
Longhorn Steakhouse
01.2007 - 10.2015
B.A. - Business Management and Marketing
Florida Atlantic University
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