Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Brett Shrake

Dubuque,IA

Summary

Dynamic professional with a proven track record at Anderson-Weber Toyota, excelling in client satisfaction and teamwork. Recognized for streamlining processes, enhancing vehicle detailing efficiency, and fostering strong relationships. Adept at problem-solving skills required to improve customer experiences and drive sales. Committed to delivering exceptional service and support.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Automotive Detailer

Anderson-Weber Toyota
02.2023 - Current

Thoroughly cleaning vehicles to showroom-quality standards and ensuring their prompt delivery in immaculate condition to the customer.

  • Assisted team members in coordinating workflow during peak service hours
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.

Resident Assistant

University of Dubuque
07.2022 - 01.2024
  • Facilitated community engagement by planning and executing residential events for diverse student populations.
  • Supported residents' needs through active listening and conflict resolution techniques, enhancing overall satisfaction.
  • Maintained accurate records of resident interactions and incidents, ensuring compliance with university policies.
  • Collaborated with campus resources to provide timely referrals for academic and personal support services.

Sales Associate

Thunder Road Hobbies
02.2019 - 07.2023
  • Provided feedback on customer preferences to inform product assortment and promotional strategies
  • Managed point-of-sale transactions, ensuring accuracy and efficiency during high-volume periods.
  • Organized merchandise displays to optimize visual appeal and promote featured products.
  • Assisted customers with product selection and inquiries, enhancing overall shopping experience.

Education

Bachelor of Science - Digital Art & Design

University of Dubuque
Dubuque, IA
07-2025

Skills

  • Relationship building
  • Active listening
  • Public speaking
  • Teamwork skills
  • Tech-savvy
  • Client satisfaction
  • Customer service
  • Problem-solving

Accomplishments

    Dunlap Scholarship for Animation

Certification

Adult MHFA (Mental Health First-Aid) Certification

Timeline

Automotive Detailer

Anderson-Weber Toyota
02.2023 - Current

Resident Assistant

University of Dubuque
07.2022 - 01.2024

Sales Associate

Thunder Road Hobbies
02.2019 - 07.2023

Bachelor of Science - Digital Art & Design

University of Dubuque