Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
16
16
years of professional experience
Work History
Service Manager
GO AZ Motorcycles
Flagstaff, Arizona
05.2009 - Current
Oversaw daily service operations for motorcycle, ATV, UTV maintenance and repairs.
Managed service team scheduling and task assignments for efficiency.
Trained technicians and service advisors.
Create accurate estimates for both parts and labor.
Improved customer satisfaction ratings by listening to complaints and finding appropriate solutions to problems.