BRETT STAPLES
CVS Health
Minneapolis
8
years of professional experience
Detail-oriented Cash Handling Professional experienced in customer service and classroom environments. Delivered insightful analysis and supported decision-making processes through effective data synthesis and communication. Focused on enhancing organizational skills and adaptability to align with team goals and organizational needs.
Work History
SHIFT SUPERVISOR
3 Years 2 Months- Overrode cash drawers to ensure timely deposits to banks for CVS Health.
- Assisted cashiers in counting drawers each morning before shifts began.
- Recorded employee attendance in August 2021
PARAPROFESSIONAL SUBSTITUTE
10 Months- Assisted lead teacher with homework and coursework support, maintaining student focus and managing behavioral tasks.
- Applied positive behavior management techniques to effectively address challenging student behaviors.
- Provided positive reinforcement for student's successes in the classroom.
- Reinforced student successes in the classroom to encourage continued engagement and motivation.
CASHIER AND CUSTOMER SERVICE
6 Months- Stocking Shelves and bagging customers' personal items.
- Maintained cleanliness of checkout area, ensuring a welcoming environment for customers.
- Fostered teamwork through regular communication and collaboration with co-workers.
- Built and maintained positive working relationships with co-workers.
GUEST ADVOCATE/CASHIER
- Greeted the customers as they were walking into the store, and be a cashier taking care of customers' items being scanned to be put into their target bags.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted guests in locating products, enhancing overall shopping experience.
- Maintained clean and organized sales floor, ensuring product availability and visibility.
SOCIAL MEDIA COORDINATOR
1 Month- Posted content including photos and responded to clients' comments about homes for sale.
- Developed and implemented engaging social media content strategies to enhance university visibility.
- Analyzed social media metrics to refine content strategy and improve audience reach.
Education
Master of Arts - ENGLISH LITERATURE
- Honor Society
- Honor Roll (August 2024-May of 2026)
- 3.4 GPA
- Completed AP course in graduate research on Shakespeare
- Development in critical thinking and deep comprehension skills
- Relevant Coursework: Editing & Research
- Professional Development: Analytical Writing
- Capstone Project: Analysis "People Of The Whale by Linda Hogan, Discussing the story in concrete detail on how humans can co-exist with sea creatures in society"
Bachelor of Arts - English
- 2.9 GPA
- The Liberian Students Association (LSA
- About: Mission: Uniting students, fostering positive relationships, and promoting cultural diversity.
- Core Focus: Student mentoring, leadership building, and academic success.
- Capstone Project: Social Media's impact on sports. Ways on how social media can be used to interact with online consumers, along with supporting the athletes that use social media in the online world?
Skills
Project management
Team leadership
Communication skills
Verbal and written communication
Analytical skills
Data analysis
Cash handling procedures
Report writing
Project outcomes.
Operational oversight
Inventory management
Design of experiments
Section name
http://www.linkedin.com/in/brett-staples-8a221a21b
Timeline
SHIFT SUPERVISOR
CVS Health
06.2023 - CurrentRead More
PARAPROFESSIONAL SUBSTITUTE
KIPP Minnesota
08.2022 - 06.2023Read More
CASHIER AND CUSTOMER SERVICE
Walgreens
02.2022 - 08.2022Read More
GUEST ADVOCATE/CASHIER
Target Corporation
11.2021 - 11.2021Read More
SOCIAL MEDIA COORDINATOR
Saint Cloud State University
06.2018 - 07.2018Read More
Minnesota State University-Mankato
Master of Arts from ENGLISH LITERATURE
Read More
Saint Cloud State University
Bachelor of Arts from English
Read More