Experienced and attentive Loan Officer with eight years of providing excellent service to clients seeking loans. Adept at mortgage lending procedures, familiar with compliance and established policies. Extensive knowledge of cash flow and loan structure. Adept at prospecting potential borrowers and uncovering new loan opportunities. Excellent communication, multi-tasking, and interpersonal skills across all organizational levels.
Hi, I’m
Brett Strack
Columbia City,IN
Summary
Overview
12
years of professional experience
Work History
GFL EnvironmentalFORT WAYNE
Territory Sales Manager
06.2023 - Current
Job overview
- Increased sales revenue by developing and implementing strategic territory plans.
- Established strong relationships with key clients, boosting customer retention rates.
- Collaborated with marketing department to create promotional materials that drove brand awareness in the territory.
- Maintained a deep understanding of industry trends, enabling informed decisions on sales strategies and product offerings.
- Developed customized solutions based on client needs, resulting in increased customer satisfaction and loyalty.
- Analyzed sales data to identify opportunities for improvement and implemented targeted action plans accordingly.
- Negotiated contracts with vendors and suppliers, securing favorable terms for the company.
- Provided exceptional support to existing customers, leading to increased repeat business and referrals.
- Partnered with cross-functional teams such as finance, operations, and customer service to ensure seamless order processing and delivery coordination within the territory.
- Set ambitious yet achievable sales targets for the territory team; provided motivation through ongoing coaching and guidance towards goal attainment.
- Enhanced overall market share within assigned region by strategically expanding product range offered.
- Leveraged market knowledge to capitalize on emerging opportunities and maintain consistent growth rate at 50%.
Ruoff Home MortgageFort Wayne
Senior Loan Officer
01.2017 - 01.2023
Job overview
- Collaborate with loan team to ensure the accurate assessment of loan conditions and on time closings
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Complete entry of borrower information in loan origination systems, including Encompass and automated underwriting systems
- Develop and maintain relationships with local real estate agents
- Assess borrower debts for refinance in order to lower monthly obligations
- Average production per year $5,000,000
- Calculate amount of debt and funds available to plan methods of payoff and to estimate time for debt liquidation
- Counsel clients on personal and family financial problems, such as excessive spending or borrowing of funds.
Union Home MortgageFort Wayne
Loan Officer
01.2015 - 01.2017
Job overview
- Organized calendars and documents to develop a system of documentation for client files
- Meet with applicants to obtain information for loan applications and to answer questions about the process
- Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans
- Stay abreast of new types of loans and other financial services and products to better meet customers' needs
- Obtain and compile copies of loan applicants' credit histories, corporate financial statements, and other financial information
- Established, developed, and maintained client referral relationships with potential and existing customers, Realtors, builders, developers, and others to establish and retain business
- Average production per year $4,000,000
- Managed Encompass pipeline for efficiency.
Hallmark Home MortgageFort Wayne
Loan Officer
01.2014 - 01.2015
Job overview
- Formed positive and trustworthy relationships with clients as we explored financial options that best suited their needs
- Explain to customers the different types of loans and credit options that are available, as well as the terms of those services
- Confer with underwriters to resolve mortgage application problems
- Work with clients to identify their financial goals and to find ways of reaching those goals
- Maintain and review account records, updating and organizing them according to status changes
- Contact applicants or creditors to resolve questions about applications or to assist with completion of paperwork
- Worked to provide optimal customer service on a daily basis.
Premier Home Loans, LLCFort Wayne
Owner
01.2012 - 01.2014
Job overview
- Collected documentation from borrowers
- Processed borrower credit reports
- Analyzed documents to see if the borrower is eligible for a USDA direct loan
- Marketed to potential borrowers
- Review billing for accuracy
- Review loan agreements to ensure that they are complete and accurate according to policy
- Match individuals' needs and eligibility with available financial aid programs to provide informed recommendations.
Education
Ball State UniversityMuncie, IN
Bachelor of Arts from History
University Overview
- Encompass Mortgage Software
- Desktop Underwriter (automated underwriting systems)
- Microsoft Office Suite - 2019 version
- Credit reporting systems - run reports and interpret data
- Mortgage types: Conventional, Jumbo, FHA, USDA, VA, Construction
- Internet navigation
- Social Media - LinkedIn, Facebook, Instagram
- Scheduling systems
- Google Calendar, Outlook Calendar
- Selling additional lawn care applications as needed
- Electrician Apprenticeship - 3 years of courses completed
- High School Diploma earned - Columbia City High School
Skills
- Excellent time management
- Customer Focused
- Solid knowledge of FHA guidelines
- Detail Oriented
- Strong interpersonal abilities
- Punctual
- Proficient in Encompass
- Collaborator
- Microsoft Excel, Word and Outlook
- Relationship Development
- Video conferencing software
- Committed to Team Success
Websites
Timeline
Territory Sales Manager
GFL Environmental
06.2023 - Current
Senior Loan Officer
Ruoff Home Mortgage
01.2017 - 01.2023
Loan Officer
Union Home Mortgage
01.2015 - 01.2017
Loan Officer
Hallmark Home Mortgage
01.2014 - 01.2015
Owner
Premier Home Loans, LLC
01.2012 - 01.2014
Ball State University
Bachelor of Arts from History