Brett West
Catawba,NC
Summary
Accomplished Outside Sales Representative with solid sales history and in-depth one-call close experience. Diligent and charismatic professional with expertise in directing product demonstrations, building customer rapport, and promoting company values. Committed to meeting performance goals and building strong relationships within industry.
Overview
8
8
years of professional experience
Work History
Sales Representative
LeafHome Stairlifts
Huntersville, NC
10.2025 - Current
- Meet with disabled homeowners and their caregivers to assess their safety concerns regarding the stairs in their home.
- Provide information on the industry standard, as well as our products, thus guiding them through the sales process for what would work best for them.
- Currently ranked 7th in the nation (160 total reps) for net volume per issued lead, and similarly ranked for total volume.
- Communicate with primary care providers to acquire prescriptions in regards to tax exemptions.
Sales Representative
LeafFilter
Huntersville, NC
07.2025 - Current
- Provide home inspection for the customer to better understand their needs
- Demonstrate company and product abilities and accolades
- Negotiate terms and conditions with homeowners to get them the solution they need
- Obtained a wide understanding of how mismanaged water damages homes
Sales Representative
Universal Windows Direct
Charlotte, NC
11.2023 - 07.2025
- Trained new hires on company procedures and systematic sales system
- Developed product knowledge to effectively communicate home improvement solutions to clients.
- Educated numerous teams across the region on product knowledge
- Produced over 2 million in gross sales
Sales Representative
Leaf Home Safety Solutions
Charlotte, NC
03.2021 - 10.2023
- Trained and mentored new sales representatives.
- Developed and delivered engaging sales presentations to convey product benefits.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Ran over 450 leads in one year
Sales Representative
LeafFilter
Huntersville, NC
02.2019 - 02.2021
- Negotiated terms and contracts with clients to maintain profitable sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Trained and mentored new sales representatives.
- Visited customer locations to evaluate requirements, demonstrate product offerings, and propose strategic solutions for diverse needs.
- Acted as assistant sales operations manager for 1.5 years, handling entire rehash program, half of all sales training, and large portion of administrative duties alongside in-home sales responsibilities.
Retail Sales Specialist
O'Reilly Auto Parts
Roaming Throughout Lincoln And Gaston Counties, NC
12.2017 - 02.2019
- Delivered in-depth information on product features so customers could make educated decisions before purchase.
- Informed customers of current store promotions to encourage additional sales purchases.
- Increased sales and customer satisfaction through personalized servicing.
- Trained new associates on cash register operations, conducting customer transactions, and balancing drawer.
- Acted as key holder and shift manager
Education
No Degree - Business Administration
Gaston College
Dallas, NCHigh School Diploma -
North Lincoln High School
Lincolnton, NC06.2018
Skills
- Strategic Negotiations
- Follows Systematic Sales Process
- Strong Communication and Interpersonal Skills
- Comfortable on ladders or tight spaces
- Technologically Savvy
- Product and Service Knowledge
- Problem-Solving Strengths
- Training and Development
- Excellent Customer Relations
- Upselling Techniques
- Revenue Generation
- Proficient in CRM
Accomplishments
- Routinely produce over 2 million dollars in sales in a year.
- Ranked top 10 multiple times for LeafHome Stairlifts/LeafHome Safety Solutions.
- Sales Representative of the year for LHSS Charlotte in 2022
- Gutter Sales rep of the year for Universal Windows in 2024
- Sales Representative of the month numerous times for LF, LHSS, LHS, and UWD
Timeline
Sales Representative
LeafHome Stairlifts
10.2025 - Current
Sales Representative
LeafFilter
07.2025 - Current
Sales Representative
Universal Windows Direct
11.2023 - 07.2025
Sales Representative
Leaf Home Safety Solutions
03.2021 - 10.2023
Sales Representative
LeafFilter
02.2019 - 02.2021
Retail Sales Specialist
O'Reilly Auto Parts
12.2017 - 02.2019
No Degree - Business Administration
Gaston College
High School Diploma -
North Lincoln High School