Summary
Work History
Education
Skills
Timeline
Generic
Nadine Rezba

Nadine Rezba

Lake Arrowhead,CA

Summary

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

Work History

Sales Representative

PartSource
Aurora, OH
03.2001 - 08.2003
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.

Computer Network Technician

One World Computers
Euclid, OH
10.1997 - 11.1999
  • Traveled to remote office locations to install nodes and implement client software rollouts.
  • Performed necessary maintenance to support network availability.
  • Configured and maintained network backup and recovery procedures.
  • Oversaw and managed operational and security requirements for numerous computers in network, related systems administration and regular maintenance.
  • Installed software for business applications for multiple companies.

Computer Technician

7th Level, Inc.
Dallas, TX
06.1995 - 11.1995
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Documented all changes and actions in computer-based tracking system.
  • Tested games and provided feedback to programmers.

Computer Technician

Merit Studios
Dallas, TX
07.1993 - 05.1995
  • Provided phone technical support to customers of company's computer game products.
  • Analyzed memory issues on customer's PCs to identify troubleshooting methods needed to maximize performance of computer games on their PCs.
  • Tested games for programming issues.
  • Created reports periodically concerning operational issues of game products on customer's PCs.


Electronics Engineer

Mobil Pipeline
Dallas, TX
08.1988 - 03.1993
  • Performed troubleshooting for technicians in the field to determine malfunctions in Remote Terminal Units. Then had techs return PC boards back to us in Dallas to repair.
  • Read schematic drawings and engineering instructions to properly repair electronics units. Then tested PC boards in a test bay with an oscilloscope.
  • Utilized soldering iron to adjust and replace defective or improperly functioning circuitry and electronics components.
  • Performed preventive maintenance and calibration of SCADA equipment and systems.
  • Performed the duties of Wire Chief at scheduled intervals. This included being on call 24/7 when any part of the pipeline remote terminal units in the field were not functioning as expected or there were communication problems within the system.
  • Created an operations manual for modem equipment used throughout the system.

Education

Associate of Arts - Small Business Management

Cuyahoga Community College
Cleveland, OH
05.2003

Associate of Applied Science - Digital Electronics

Eastfield College
Mesquite, TX
08.1988

Skills

  • Sales Team Assistance
  • Effective Problem-Solving
  • Upselling Techniques
  • Strategic Negotiations
  • Acquiring New Customers
  • Persuasive Negotiations
  • Prospecting and Cold Calling
  • Converting Leads
  • Maintaining Customer Database

Timeline

Sales Representative

PartSource
03.2001 - 08.2003

Computer Network Technician

One World Computers
10.1997 - 11.1999

Computer Technician

7th Level, Inc.
06.1995 - 11.1995

Computer Technician

Merit Studios
07.1993 - 05.1995

Electronics Engineer

Mobil Pipeline
08.1988 - 03.1993

Associate of Arts - Small Business Management

Cuyahoga Community College

Associate of Applied Science - Digital Electronics

Eastfield College

Similar Profiles

CREATE PROFILE
Nadine Rezba