Breven Sievers
Kansas City,MO
Summary
Energetic and experienced Sales Support Specialist focused on customer service excellence, strong communication, and reliable support for sales and operations teams. Proficient in analyzing data, developing strategies, and providing effective solutions to complex problems. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and result-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
12
12
years of professional experience
Work History
Sales Support Specialist
Stoneback Appliance
06.2017 - Current
- Advanced from delivery and installation into a customer-facing Sales and Service role, demonstrating strong performance, adaptability, and increased responsibility.
- Drove sales by assisting customers in appliance selection, explaining features and value, and recommending tailored product and service solutions to meet customer needs.
- Enhanced customer satisfaction by resolving complaints, troubleshooting issues, and coordinating timely delivery and installation for a seamless end-to-end experience.
- Built cross-functional expertise by developing technical repair skills, training new hires, and ensuring quality control through product inspections and accurate order fulfillment.
Retail Associate
Ross Dress for Less
09.2016 - 05.2017
- Awarded Employee of the month within the first month of employment, for speed, accuracy, and dependability in daily operations.
- Developed strong interpersonal skills through interaction with customers on a daily basis.
- Maintained a clean, organized, and inviting store environment while supporting team members to complete tasks efficiently and exceed management expectations.
Shift Supervisor
Gambinos Pizza
03.2014 - 08.2016
- Managed opening and closing procedures, ensuring store safety, security, and readiness for daily operations.
- Supervised shift staff to maintain efficient workflow and consistent product quality during service.
- Trained and onboarded new employees on job duties, safety standards, and company procedures.
Education
Certification in Welding -
Tulsa Welding School
05-2017
High School Diploma -
Free State High School
Lawrence, KS05-2016
Skills
- Problem-solving
- Time management
- Attention to detail
- Customer satisfaction
- Interpersonal skills
- Business development
Timeline
Sales Support Specialist
Stoneback Appliance
06.2017 - Current
Retail Associate
Ross Dress for Less
09.2016 - 05.2017
Shift Supervisor
Gambinos Pizza
03.2014 - 08.2016
Certification in Welding -
Tulsa Welding School
High School Diploma -
Free State High School